MiLB App for Apple Devices
The MiLB App is the official mobile app of Minor League Baseball and its 120 clubs, from Triple-A to Single-A. Watch more than 7,000 games live or on-demand by purchasing a subscription through the MiLB App. Follow the action with Gameday as well as complete stats, schedules, standings and the latest news for every club.
Subscription Management
APPLE ITUNES IN-APP PURCHASE AND CANCELLATION INFORMATION
If you have purchased an At Bat subscription directly through the in-app purchase from Apple iTunes (not directly from the MiLB.com website), please review the information below.
If you have completed your purchase through the MiLB.com website, please see the section "MiLB.com Website Purchase and Cancellation Information" section.
Purchasing an Apple iTunes Subscription
In-app purchases are purchased from and billed by Apple iTunes, not MiLB.com. These purchases are subject to the terms and conditions of Apple iTunes. All billing and refund inquiries must be directed to Apple iTunes. MiLB.com does not have access to Apple iTunes accounts or transactions. If you wish to confirm the type of subscription that has been purchased from Apple iTunes, please consult your Apple iTunes account or receipt as each subscription will have a unique billing name.
The At Bat annual purchase (billed as "At Bat Yearly") is valid for one year and will be re-billed every year by Apple iTunes until canceled by the user. Apple iTunes will send an email well in advance of renewal containing a hyperlink to manage the subscription. Apple iTunes subscriptions can be managed from a mobile device or computer that uses the same Apple ID as the initial purchase. MiLB.com cannot manage Apple iTunes subscriptions. Apple iTunes cancellation steps are listed below for your convenience.
The At Bat monthly purchase (billed as "At Bat Monthly") is valid for 30 days and will be re-billed every 30 days, year-round by Apple iTunes until canceled by the user. Apple iTunes will send a monthly email well in advance of renewal containing a hyperlink to manage the subscription. Apple iTunes subscriptions can be managed from a mobile device or computer that uses the same Apple ID as the initial purchase. MiLB.com cannot manage Apple iTunes subscriptions. Apple iTunes cancellation steps are listed below for your convenience.
Accessing your Apple iTunes In-App Purchase on other Supported Devices
A major benefit of connecting your Apple iTunes purchase to an MLB account is being able to access the purchase across your compatible Apple and Android devices. You will also have access to At Bat on the web. Separate purchases are no longer required. In addition, connecting a purchase to a MLB account allows Customer Service to better assist you with inquiries and troubleshooting. You will have an opportunity to connect your purchase to a MLB account after making the purchase, or it can be completed at a later time. You can only connect an Apple iTunes purchase to one MLB account. If you connect the purchase to a second MLB account, the first account will lose all entitlements.
- Open the MiLB App
- Tap on the "More" tab
- Tap on "Settings" in the upper right
- Tap on "Log in to MLB.com Account" and log in with existing MLB credentials or "Create an MLB Account" to register for a new account.
Restoring a previous Apple iTunes purchase
Subscribers who have made an in-app purchase through Apple iTunes on a mobile device will use the Restore button on the paywall, for example, when re-installing the application on an existing Apple or new Apple device. A restore can only be completed on devices which share the same Apple ID as the initial purchase. Prior to attempting to restore an Apple iTunes purchase, please go to the MiLB App, tap "More" > "Settings > Log in to MLB Account" section and ensure that you are logged out.
Cancelling an Apple iTunes Monthly Subscription
*On your iPhone or iPad:
*
Open the Settings app
Tap your name, then tap Subscriptions*
Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
Choose a different subscription option, or tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.
*If you don't see "Subscriptions" in the Settings app, tap "iTunes & App Store" instead. Tap your Apple ID (which is usually your email address), then tap on "View Apple ID." Sign in, scroll down to Subscriptions, then tap on "Subscriptions."
MiLB.COM WEBSITE PURCHASE AND CANCELLATION INFORMATION
Purchasing or Cancelling an At Bat Subscription
At Bat subscriptions are billed by MLB. All billing and refund inquiries should be directed to MLB Customer Service.
Customers should visit https://www.mlb.com/live-stream-games/subscribe for the most updated subscription information and purchase options.
Customers that have purchased At Bat directly from MLB and not through an app store (Apple iTunes), may cancel their subscription or cancel auto-renewal of the subscription in their MLB Account profile under "Manage Subscriptions."
Contact Us
MiLB.com Customer Service
If you have any questions or require troubleshooting assistance while watching MiLB games, please contact Customer Service online or call us toll-free at 866-244-2291.
If you have questions regarding your At Bat or MLB.TV subscription, please contact MLB Customer Service.