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The Official Site of the Columbus Clingstones Columbus Clingstones

Digital Ticketing

Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Synovus Park.

Use the resources on this page to learn how you can access and forward your tickets!

Accessing Your Tickets

Go to www.Clingstones.com on your mobile device’s web browser. Click on the 'Tickets' tab.

Click on the 'Ticket and Groups' tab.

Click 'My Clingstones Account Management' to start the log in process.

Enter the email address and password associated with your Clingstones account.

Tap ‘Reset Password’ if you are unable to remember your password.

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.

If you selected 'View All Inventory,' select your specific game.

Once you have found and selected the date of the game you are attending, a list of your tickets will appear. Tap on a specific ticket to view the barcode.

After selecting a specific ticket, a barcode will appear. Have this page up when you approach the entry gate.

You can swipe your screen or tap ‘Next Ticket’ to scan barcodes on any additional tickets you may have.

We highly recommend saving tickets to your Apple or Google wallet for quick retrieval on game day.

Forwarding Your Tickets

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game, or ‘View All Ticket Inventory’ to view future dates. Find and select the date of the game for which you want to forward tickets.

Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.

Select the tickets you would like to transfer.

Then, tap ‘Choose Friend’ at the bottom of your screen.

Tap on a recipient from your current list, or tap ‘Add Friend’ to enter the person’s name and email address if not previously added.

Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.

Frequently Asked Questions

Digital ticketing provides a safe, convenient and secure way for Clingstones fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at Synovus Park.

Digital tickets can be accessed in one of two ways. After purchasing tickets, you will receive a confirmation email with a link that says, “Click here to access your tickets.” Tickets can be viewed and scanned on a mobile device or printed off at home. If you are unable to locate that confirmation email, you can also access your digital tickets by logging into your tickets account directly.

A barcode will be shown on the screen of your mobile device at the gates and scanned by an employee for entry.

Unfortunately, NO! You can either display your ticket(s) from the 'My Tickets' page in your ticket account OR add it to your Apple or Google Wallet.

Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 4 individuals is walking into the game together, only one person would need to show the 4 tickets on his or her phone.

Yes! To save tickets to your Apple or Google Wallet, view your confirmation email on your mobile device and select either “Click here to add your tickets to Apple Wallet now” or “Click here to add your tickets to Google Wallet now.” You can also add tickets to your Apple Wallet by logging into your ticket account directly.

Troubleshooting

After tickets have been purchased it can take up to 15 minutes for your confirmation email to arrive. If it has been longer than 15 minutes, we suggest checking your ‘spam/junk folder’ for an email from orderstracking@tickets.com If you are using a Gmail account, please check the social and promotions tabs of your inbox as well.

You can reset your password by clicking ‘Reset Password’ on the ticket login page. You will receive an email with a temporary password.

You are still able to purchase and share Clingstones tickets without a mobile device. All necessary ticket actions can be completed by logging in to your account on a computer.

Double check that you are logged into an account with the same email address and name that was used to purchase the tickets. Visit the

Forwarding Tickets

See above for instructions to forward tickets.

Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.

Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.

You can view the recipients of your ticket forwards by logging in to your My Tickets account, clicking on “View All Ticket Inventory,” and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.