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The Official Site of the Reading Fightin Phils Reading Fightin Phils

Ticket Information and Policies

Purchase tickets from fightins.com and eliminate waiting by printing them at your home or office. Waiting is "outta here" when fans print their own tickets. No more waiting for your tickets in the mail or waiting in the line at the ticket or will call windows at the ballpark. No more waiting in long lines for a giveaway.
   
Here's how it works: Click here  - Simply purchase your seats, print the bar coded tickets and come to the ballpark when you normally would for a game.

Non-Game Days / Off-Season:

Sunday:

Closed

Monday:

9:00 AM - 4:00 PM

Tuesday:

9:00 AM - 4:00 PM

Wednesday:

9:00 AM - 4:00 PM

Thursday:

9:00 AM - 4:00 PM

Friday:

9:00 AM - 4:00 PM

Saturday:

Closed

Game Days
Open all game days: 8:30 AM - End of Game.
Phone orders can be placed from 8:30 AM - 4:30 PM on game nights and non game days, as well as weekend afternoon game days from 8:30 AM - one hour before the gates open.

Internet Orders can be placed online 24 hours a day at www.fightins.com. At some point on a game day, tickets for that night's game will no longer be available for online ordering. Tickets will then need to be purchased over the phone or in person.

During the season, the Fightins Ticket Office will be closed on Saturdays when the team is on the road.

Reserved Seating
Children ages four and under do not need a ticket purchased for them if they plan on sitting on a lap for the length of the game. If a seat is required, then a ticket would need to be purchased for them at the regular reserved seat price. Ages five and up require a ticket.

Full Season Memberships

Half Season Memberships

Partial Season (Mini-Plans)

Flex Bank

Individual All-You-Can-Eat-Tickets

Individual Game Tickets - Online 24 Hours a Day

Tower Health Character Pool Party Tickets

Penn State Health St. Joseph '67 Club Picnic Tickets

Bunbino's Tailgate at the Seidel Auto Group Deck Picnic Tickets

AutoRide of Reading Alley Pub Tickets

Blue Marsh Insurance Foul Porch Tickets

Reserved Seat Group Tickets

All tickets, with the exception of group outings, need to be paid in full at the time of purchase. We accept payment in the form of cash, check, Visa, MasterCard, Discover, and American Express. For individual game tickets, there is a fee starting at $2.00 per ticket for phone and online TicketReturn orders. There is no order fee for booking a group over the phone.

All sales are final. No refunds will be given once orders are charged and tickets are printed. Ticket exchanges can be made, please use the Ticket Exchange section as a reference.

Regularly Purchased Individual Game Tickets
Ticket purchases are non-refundable and can be exchanged only if Assurance has been purchased for your game ticket (see explanation below). Assurance can be added to most ticket purchases for an additional $3.00 added on to the price of the ticket. Certain ticket offers and special promotions do not have Assurance as an option and therefore cannot be exchanged. Complimentary and Sponsor tickets can be used only on their designated game date.

Assurance Program
Assurance can be added to certain purchases and allows for the exchange of tickets for tickets of equal or lesser value, based on availability, for a remaining regular season home game in the event that you cannot attend your scheduled game. This covers exchanges made in advance as well as after the game has passed. Tickets with Assurance added to them are designated with a (T.A.) printed on the ticket aside of the seat description. Assurance allows you to purchase the best seats in advance with confidence knowing you are covered in the event that your plans change. Assurance coverage exchanges do not extend into the season.

Season Ticket and Mini-Plans
Season Tickets and Mini-Plans have a designation on the ticket of either ST or MP aside of the seat description. These types of tickets when exchanged in person at least one day prior to their designated game date can be exchanged for tickets of equal or lesser value for a remaining regular season home game during the same season, based upon availability. Exchanges made the same day or past the date of the designated game can be exchanged for a free general admission ticket for a Monday-Thursday home game the remainder of the season, or a $6.00 discount off the price of reserved seat tickets to any remaining regular season home game during the same season, based upon availability.

Tickets which are ordered at least a week in advance of the game date will be mailed to the address given to us. Ticket orders which we receive a week or less from the game date we will hold for pick up at the Will Call window. The Will Call window is located at the box office. Handling charges apply for Will Call tickets as well as tickets which are mailed.

Rain Check
In the event that 4 ½ innings of this game are not played, this ticket stub may be exchanged for a ticket of equal or lesser value, based on availability, to any remaining regular season home game played at FirstEnergy Stadium. For most tickets, exchanges may take place online at Fightins.com, by phone at 610-370-BALL, or in-person at the Fightins Ticket Office at FirstEnergy Stadium. Certain sponsor tickets or special offers may be excluded and will be redeemable only for the designated rain date.

Disclaimer
LEAGUE RULES (ARTICLE XX SECTION 19) PROHIBIT FOOD OR BEVERAGE BEING BROUGHT INTO THE BALLPARK.

NOTE AND WARNING: The holder of this ticket assumes all liability and danger incidental to the game of baseball whether occurring prior to, during, or subsequent to the actual playing of the game, including specifically (but not exclusively) the danger of being injured by thrown bats, thrown or batted balls, and any vehicular damage by said balls or bats while being driven or parked at facility and agrees that the participating clubs, their officials, agents, and players are not liable for injury from such causes. All fireworks displays are subject to cancellation in the event of adverse weather conditions and no part of the purchase price will be refunded. The Reading Fightin Phils reserve the right to search any person, their bags, and possessions carried into the ballpark. RESALE, ATTEMPTED RESALE OR DISTRIBUTION OF THIS TICKET IS PROHIBITED WITHIN 1,000 FEET OF THE PHYSICAL STRUCTURE OF THE BALLPARK.

Smoking is permitted only in designated smoking areas. Ticket holder grants permission to reproduce his/her likeness. Giveaway quantities are limited. The Reading Fightin Phils are not responsible for lost or stolen tickets. Game dates, times and promotions are subject to change. Complimentary tickets (0.00) may be upgraded from a $6.00 value, based on availability. GENERAL ADMISSION TICKETS GUARANTEE ENTRY TO THE STADIUM, BUT NOT ALWAYS A SEAT.

Rain Policies
In almost all cases, the postponing of a Fightin Phils game is a game time decision that is made by the General Manager after consultation with both managers and the umpire crew chief. All postponements after the game has started are the responsibility of the umpire crew chief only. In many cases a game may go into a rain delay if it is probable that the game can be played at a later start time that evening.

A game must be officially rained out in order to exchange tickets for tickets of equal value. Day of game exchanges can not be made based on threatening weather predicted for that evening. If you choose not to come to the game and an official game is played, your tickets are considered as unused tickets and the unused ticket policy applies. See the Ticket Exchange section of this page.

To find out ticket policies regarding rain, please see the Ticket Back Disclaimer section of this page. If you are coming to the game as part of a group, the group leader will be contacted to discuss options.

All buffet areas are billed as "Rain or Shine" events and the buffet will be served if we open the gates for the game.

You can find out if a game has been postponed by listening to our office phone recording (610-375-8469), our website at www.fightins.com.

If you have any questions regarding rain and tickets, please know that we know it is raining and will provide updates and ticketing information on our website and social media accounts as soon as a decision is made!

-    No outside food or drink are permitted into FirstEnergy Stadium.
-    Tickets may not be sold or given out anywhere on the premises.
-    Giveaway items are limited and are therefore not guaranteed. Only one giveaway item per person is permitted. Eligible person must be present to receive the giveaway.
-    Parking is free - management is not responsible for theft or damage to vehicles.
-    Smoking is not permitted inside FirstEnergy Stadium
-    General admission tickets guarantee entrance into the stadium but seating is based upon availability.

AccessibilityAccessible parking is located near the main entrance to the stadium. If spaces are no longer available when you arrive, those with difficulty walking can be dropped off near the main entrance while someone is parking the vehicle.

A special entrance for the Abilities in Motion Accessible Seating and season ticket holders is located on the first base side of FirstEnergy Stadium.

The Fightin Phils offer a Courtesy Golf cart (located at the main entrance) for trips from your car to the entrance at the prior to the game or from the main entrance to your car following the game.

Seating
Two platforms are located in the left field and right field grandstands. These areas are open seating and based upon availability.

Reserved seating areas for wheelchairs are located in the blue field box area of the main grandstand as well as in front of the third base picnic area. One accompanying seat in front of the wheelchair platform can be purchased along with a wheelchair spot in the blue field box seating area. The reserved platform in front of the third base picnic area can accommodate either a wheelchair or a folding chair that we provide for accompanying guests.

Because ticket availability in these areas are limited, we recommend ordering the tickets in advance to ensure the reserved seats. Tickets purchased in advanced are $3.00 less than tickets purchased the day of the game.