Phone Number: 775-334-7050
Greater Nevada Field is following in the steps of the Arizona Diamondbacks in establishing heightened security measures. We would like to remind you that these enhanced security measures might delay your entrance into the ballpark. Plan on arriving early to enjoy the game. These measures are for your safety. We understand that this may be an inconvenience, however due to the nature of current world events, we feel they are necessary. Thank you for your patience.
Q: Why is Greater Nevada Field using metal detectors?
A: MLB, MiLB and the Reno Aces value your safety! The league and our team work closely with the Department of Homeland Security and together it is our desire to make this ballpark and others around the country safe by utilizing enhanced security procedures.
Q: What can I expect when I arrive at the Gate?
A: Signage will be placed in various locations leading up to each gate. As you approach, Gate Security will instruct you to, "Please remove your keys, cell phone and other large metal objects and place them in the bin on the table or inside your personal bag". Security will then check any bags you may be carrying and then ask you to proceed through the detector.
Q: Does this mean I will have to come earlier?
A: No, we are making every effort to ensure our enhanced procedure does not slow down the process of entering Greater Nevada Field. However, we always welcome our fans to come early and enjoy the ballpark sights and sounds.
Q: Are there changes to bag sizes?
A: Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12" x 6" x 12" or a one-gallon clear plastic freezer bag (Ziploc bag or similar). Additionally, fans may also carry a small clutch purse no larger than 4.5" x 6.5", with or without a handle or strap, that is subject to search. See a full list of approved and not approved bags HERE. The Reno Aces require that fans utilize clear bags to reduce wait times at the gates.
Q: What if I come in with a mobility device?
A: All gates are accessible for anyone with any mobility device.
Q: What if I have a pacemaker?
A: Metal detectors are safe for all individuals including pregnant women, children, and guests with pacemakers. Metal detectors operate at a very low frequency of electromagnetic pulse. The electromagnetic levels are lower than you would be exposed to routinely from a cell phone or garage door opener. All metal detectors are manufactured in compliance with international technical as well as medical standards. The risk of disrupting a pacemaker is negligible. However, if you are concerned, please alert Gate Security as you approach.
Q: What if I have a medical implant and it sets the detector off?
A: We are aware of today's advance medical technologies and therefore if an alarm is triggered fans can be subject to security follow-up screening which may include the use of a hand wand.
Q: Will my children have to go through the metal detectors?
A: All fans entering the ballpark will be required to walk through the metal detector. Parents may carry infants or toddlers through the metal detector. Children in strollers, who are old enough to walk, may be asked to walk through on their own.
Q: Can I bring in my pocketknife?
A: Weapons of any kind, including knives are prohibited from entry. Pocketknives may be taken back to your vehicle. Greater Nevada Field will not hold or store personal items.
Q: I have a concealed weapon permit; can I bring in my firearm?
A: No. Weapons of any kind, including firearms are not permitted in Greater Nevada Field. This includes persons who hold a License to Carry (either a Concealed Carry or Open Carry license). Only active Federal or Nevada State Law Enforcement Officers will be authorized to enter with a firearm. Credentials will be verified at the time of entry.
Q: Greater Nevada Field is a public facility, what about my constitutional right to carry a weapon?
A: Greater Nevada Field, while it is a public facility, is privately operated. Private operators have the right to establish rules regarding what activities and behaviors are allowed inside the ballpark. Greater Nevada Field is a weapons-free facility and unless you're a member of a Federal or Nevada State law enforcement agency, you are not allowed to bring a weapon inside the ballpark.
Increased presence of uniformed law enforcement at all games.
Daily facility inspections by stadium security prior to gates opening to the public.
· Identification and inspection of all ballpark deliveries.
· Continued coordination and communication with all local and federal law enforcement agencies.
Fan safety continues to be our top priority at Greater Nevada Field. To ensure the safety of our guests and to provide an expedited ballpark entry process and enjoyable fan experience, the Reno Aces have adopted a Clear Bag Policy.
Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12" x 6" x 12" or a one-gallon clear plastic freezer bag (Ziploc bag or similar). Additionally, fans may also carry a small clutch purse no larger than 4.5" x 6.5", with or without a handle or strap, that is subject to search. See a full list of approved and not approved bags click HERE.
Guests carrying unapproved bags will be asked to return them to their vehicle. Greater Nevada Field does not have a storage area for unapproved items.
- Guests interfering with a ball in play will be ejected.
- Guests interfering with the progress of the game or going onto the field will be ejected and subject to arrest.
- Guests wearing obscene or indecent clothing will not be allowed entry to the ballpark.
- Guests using foul or abusive language or gestures will be ejected from the ballpark.
- Guests appearing intoxicated will be denied entry or ejected from the ballpark.
- Any guest found throwing objects on the field or in the seating areas will be ejected.