If there’s inclement weather before a baseball game (including smoke)…

The decision to postpone a game, due to weather, is typically made close to the game’s scheduled start time. Team officials pay close attention to the weather leading up to game time and make every effort to keep the field ready for play. Unless the weather prior to game time is particularly severe or the forecast reveals the inclement weather is inevitable, team officials will plan to play the game as scheduled. We will only be able to make decisions for any game on the day of the game; and most often only within an hour or two of first pitch. If a game is rained out fans who purchased Tickets through the Reno Aces Ticket Office or the official Reno Aces Website, will receive a digital voucher, that will be loaded into their MyTickets account. Vouchers can be redeemed at the Ticket Office or over the telephone at (775) 334-7000 for no additional charge. Vouchers can also be redeemed online through the ticket holder’s MyTickets account, subject to Tickets.com service fees.

If inclement weather starts during the baseball game…

If it starts to rain while a game is in progress, the grounds crew will cover the field if it is necessary to keep the playing surface suitable for play. The game will then enter a rain delay. During this time, team officials and Triple-A West umpires will pay close attention to the weather and the forecast for the remainder of the game. After a reasonable amount of time, the umpires will decide if the weather has improved and is suitable for play or if the game should be declared a rainout.

If the teams have played five innings or more (or if the Aces are leading after four and a half innings of play) and a rainout is declared, the game is considered an official game. In other words, the game is finished, the game has a final score, and play will not continue at a later date. On the other hand, if a game is rained out fans who purchased Tickets through the Reno Aces Ticket Office or the official Reno Aces Website, will receive a digital voucher, that will be loaded into their MyTickets account. Vouchers can be redeemed at the Ticket Office or over the telephone at (775) 334-7000 for no additional charge. Vouchers can also be redeemed online through the ticket holder’s MyTickets account, subject to Tickets.com service fees.

While we intend to play all games as schedules, should we need to postpone a game, we would make that announcement on social media (facebook, twitter, Instagram) and Renoaces.com.

If the postponed game is part of your Season Ticket Plan, a voucher will be loaded into your MyTickets account for use at a later date.

If you have a single-game ticket to the postponed game, a voucher for use at a later game will be loaded into your MyTickets account.

Your group representative will reach out to discuss further steps.