1. How do I claim my tickets? When does the opt-in open before each game?

You will receive a text when the window to opt-in is opened. The opt-in window starts at 9 am on the Monday the day before the homestand starts. You will have an opportunity to opt-in for all the games in the series and purchase guest tickets & upgrades as well.

2. Do I get a ticket to each game on the schedule? Are there penalties if I do not opt in?

Tickets are guaranteed for each game remaining this season (excluding July 4). There are no penalties for not attending a game. However, you do need to confirm your attendance to receive a ticket.

3. Where are my tickets?

Your tickets will be sent over 3 hours prior to first pitch and you can find the tickets within your Reno Aces MyTickets Account.

4. How are tickets sent to me?

3 hours prior to first pitch you will receive a text confirming that tickets have been delivered to your Reno Aces MyTickets Account.

5. Where will my seats be located?

Seats location will vary. Summer Pass holders will have the opportunity to upgrade each game.

6. Can these tickets be transferred to a friend?

Summer Pass tickets, as well as seat upgrades and guest passes, are not eligible for resale. Abusing these guidelines can result in your Summer Pass being revoked.

7. Can I bring a friend to a game?

Guest tickets & upgrades will be available for select games. If available, guest tickets are available for purchase when you opt into games.