Frequently Asked Questions

Alcohol

No alcohol or illegal drugs may be brought into Fifth Third Field. Anyone breaking the law of underage drinking or using illegal drugs will be subject to immediate ejection and criminal prosecution. The sale of alcohol can be discontinued at any time, at the discretion of the Toledo Mud Hens or Lucas County.

Anthem Singers

Any individuals or small groups (five or less) interested in performing the National Anthem must fill out this form. Any questions may be directed to Jack Jewitt at [email protected]. The majority of our anthem performers are performance groups. To book your performance group to attend a Mud Hens game and perform the anthem, contact Alex Burton at [email protected].

Assistive Listening Devices

Assistive Hearing Devices are available for check out at Guest Services in Section 109. A valid Driver's License or State-issued ID will be required for use as a deposit while using the device.

Automated Teller Machines (ATM)

For your convenience, two (2) Fifth Third Bank ATM Machines are located inside the ballpark near the main entrance (behind home plate) and down the first base line.

Autographs

Asking players for autographs is a tradition at Mud Hens games and is highly encouraged. For the safety of fans and players alike, International League policy prohibits players from signing autographs during the game. Muddy the Mud Hen and Muddonna will also sign autographs, but are prohibited from signing in the seating area during play for the safety of all fans.

Baseball Camps

The Mud Hens offer baseball camps on different dates throughout the season. Limited spaces are available for all clinics and camps. For more information on baseball camps click here or call the Mud Hens front office at 419-725-HENS (4367).

Bag Check

Guests are permitted bags no larger than 16x16x8 inches. All bags are subject to security searches for prohibited items (outlines as prohibited items below) at the gates. Guests will be asked to return all non-permitted items back to their vehicles.

Beverages, Food, & Containers

No beverages, food, or containers may be brought into Fifth Third Field.

Birthday Parties

Celebrate your birthday at Fifth Third Field with Toft's Ice Cream Birthday Parties. Parties require a minimum of ten people and each person in attendance receives a hot dog, small soft drink and chips. Each party includes Toft's Ice Cream for everyone! The birthday child will receive a specialty Mud Hens birthday present, have a birthday message scrolled on the video board and receive a visit from Muddy the Mud Hen or Muddonna! Call the Mud Hens at 419-725-HENS for more information, or click here.

Bricks

Have your name go down in history at Fifth Third Field, or at least in the sidewalk! Commemorative bricks are on sale and will be placed in or around Fifth Third Field. All proceeds go towards the Helping Hens Charitable Fund. Contact the Swamp Shop for more information or pick up a brochure today at Meijer Guest Services.

Bullpens

The bullpens at Fifth Third Field are located in foul territory beyond each dugout.

Cameras/Video Cameras

Handheld cameras and video camcorders are permitted inside Fifth Third Field, so long as they do not interfere with the game or other fans' enjoyment of the game.

Cancellations

It is very rare that a Mud Hens game may be canceled due to weather. In fact, the Mud Hens have averaged only ONE cancellation per season since 2002. We are proud to say we have played 99% of our games on their scheduled game date! Mud Hens games are "rain or shine" events. Please visit our Weather, Rain and Cancellation Information page for details.

Cashless

In an effort to improve efficiency, security, and the fan experience, Fifth Third Field has become a completely CASHLESS venue. Starting this season, only debit/credit cards will be accepted as payment throughout the ballpark. In addition, mobile payment methods such as ApplePay and Google Pay will be accepted at our concessions and in The Swamp Shop.

Cell Phones

For the courtesy and enjoyment of those seated around you, please limit any incoming and outgoing cell phone calls to three minutes within the seating bowl. If your call is going to exceed this time, please revert to the main concourse area to continue your conversation.

Ceremonial First Pitch

Throwing out a Ceremonial First Pitch at a Mud Hens game is a special honor, and is typically reserved for those who are representing a group outing of 100 people or more at a game. Individuals who would like a first pitch opportunity may make a $150 donation to our Helping Hens Charitable Foundation. Call 419-725-HENS for more information, or click here. A First Pitch opportunity includes a souvenir 'First Pitch' ball!

Championships

Toledo was the league champion of the Inter-State League in 1896 & 1897, winner of the Junior World Series in 1927 under Hall-of-Fame manager Casey Stengel, and also has won the American Association League Championship in 1953 and the International League Championship in 1967 & 1968. In 2002 and 2018, the Mud Hens were the International League West Division Champions. In 2005 & 2006, the Toledo Mud Hens were Governors' Cup Champions of the International League!

Clothing

Shirts and footwear must be worn at all times. Clothing with profanity, obscenities, or any other offensive material deemed inappropriate is prohibited.

Club Seats

Designed to capture the spirit and excellent views afforded by the cantilevered balcony at historic Tiger Stadium, club or balcony seats at Fifth Third Field have been very popular. Club seats offer a private entrance, and access to the BirdCage restaurant, concourse, lounge, and terrace.

Commercial Photography

Commercial photography or filming is prohibited without the prior consent of the Toledo Mud Hens Marketing & PR Department. While visiting Fifth Third Field you may be photographed or filmed as part of our publicity efforts.

Container Policy

Cans, coolers, glass bottles, and all other beverage containers are not permitted to be carried inside Fifth Third Field.

Contests (On-Field)

Sign up at Meijer Guest Services (on the main concourse, behind home plate) at the beginning of the game for a chance to participate in a between-inning contest! Contests vary per game night.

Corporal Klinger

Native Toledoan Jamie Farr portrayed this lovable character on the hit television show M*A*S*H. During the run of the show, former Mud Hens General Manager Gene Cook sent a care package of Mud Hens items to "Max Klinger". As Klinger and other characters began to wear Mud Hens hats, jerseys, etc. souvenir sales started to skyrocket. Mr. Farr has been seen at many Mud Hens games over the years.

Drinking Fountains

Drinking Fountains are located throughout the ballpark near the restrooms.

Drones

Drones are prohibited on Mud Hens and/or Hensville property during game hours.

Elevators

Elevators to the Suite/Club Level and other party spaces are located inside the Swamp Shop and behind home plate for those who need special assistance.

Exchanges (Tickets)

Fans may exchange tickets up to 48 hours before the date of the game for tickets to any other regular season game, based on availability. No refunds are available. To exchange tickets please bring them to the Box Office or mail them to Toledo Mud Hens, ATTN: Box Office, 406 Washington St., Toledo, OH 43604. When mailing in your tickets please include your contact information and any special requests.

Family Restrooms

For our fans' convenience, there are two family restrooms located behind home plate on the main concourse and two located on the suite/club level.

Fan Mail

All fan mail for players should be addressed to the individual and sent to the Mud Hens street address. The Toledo Mud Hens cannot assume responsibility for lost, misdirected, or unanswered requests.

Field Level Seats

The lower level seating bowl offers fans a great view of the action at Fifth Third Field. The first row of seats behind home plate are closer to the batter than the pitcher is! Seats along the first and third base lines are only about 40 feet from the bags and those sitting in the corner sections of the seating bowl are only about 12 feet from the foul line. The seats in the corners of Fifth Third Field (Sections 101 and 119) turn back in to face the field, similar to Progressive Field in Cleveland.

Firearms / Weapons

All firearms and weapons are prohibited in Fifth Third Field.

First Aid Station

The ProMedica First Aid Station is located behind home plate in the main concourse. Professional health care staff from ProMedica Health System will be on hand for each home game to treat any minor injury that may occur during your visit to Fifth Third Field.

Foul Balls & Other Flying Objects

Fans are reminded to be alert at all times for foul balls, baseball bats and other flying objects that may leave the playing field. Fans are encouraged to keep any foul balls that land in the seating area, but are prohibited from going onto the field to retrieve any baseballs.

Gates Open

Gates open one hour prior to the start of the game. Please call 419-725-4367 for more information.

Gift Cards

Gift Cards, redeemable for game tickets or fanwear, may be purchased in the Swamp Shop, Hen Hut and at the Mud Hens Ticket Offices.

Giveaways

Fans attending certain games may be presented with a promotional item as they enter or exit the ballpark! Please be aware that these items are of a limited quantity. Visit the promotions page for details on upcoming giveaways!

Group Outings

Have your next group outing or function at Fifth Third Field! There are numerous picnic areas to choose from including: the Home Run Picnic Terrace, The Coop, The Nest, The Perch, The BirdCage, the Fowl Pole Patio and The Roost. Special rates for group tickets are available. For more information, click here.

Guest Interference

Guests are not to interfere with the game ball in play. Any guest going onto the playing field without permission will be subject to immediate ejection and criminal prosecution.

Guest Services

Meijer Guest Services is located behind home plate. If you would like to sign up for game-day contests, have questions or need directions, assistance or anything else, the staff at the Meijer Guest Services kiosk will be happy to help!

Hall of Fame

Sixteen former Mud Hens are in the Baseball Hall-of-Fame in Cooperstown, New York. The members include: Casey Stengel, Roger Bresnahan, Addie Joss, Bill Terry, Joe McCarthy, Freddie Lindstrom, Elmer Flick, Kirby Puckett, Hack Wilson, Dazzy Vance, Jocko Conlan, Turkey Stearnes, Oscar Charleston, Billy Evans, Jim Bunning and Billy Southworth.

Hours of Operation

The Mud Hens administrative offices are located on the fifth floor of the 406 Washington St. building in downtown Toledo. The front office is open Monday through Friday from 9 a.m. to 5 p.m. The front office is closed on most major holidays. The Mud Hens main ticket office is located at the First Base gate, next to the Swamp Shop on Washington St. The ticket office is open during the baseball season on Monday through Friday from 10 a.m. to 4 p.m. and on Saturday from 11 a.m. to 2 p.m. The ticket office is closed on Sundays. The ticket office is open extended hours on game days.

Idea Submissions

Unsolicited Idea Submission Policy: The Toledo Mud Hens and its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, new club names or logos, product enhancements, materials, or marketing plans. Please do not send or provide any unsolicited ideas, original creative artwork, suggestions, information, or other works (each, a "Submission") in any form to the Toledo Mud Hens office, email address, web address, employee, or other Toledo Mud Hens representative. Please understand that this policy is intended to help the Toledo Mud Hens avoid future misunderstandings or disputes when MiLB's products or marketing strategies seem similar or even identical to those submitted to it without having been solicited. If, despite our request that you not send us your ideas, you still send them, the following terms shall apply to your Submission regardless of what your letter, email, or other form of communication says.

TERMS OF IDEA SUBMISSION: You hereby assign to the Toledo Mud Hens, free of charge, all worldwide rights, title, and interest in all copyrights and other intellectual property rights in your Submission. The Toledo Mud Hens will be entitled to reproduce, display, prepare derivative works based upon, or otherwise use any Submission, including any ideas, concepts, know-how, or techniques contained in the Submission, for any purpose whatsoever, including but not limited to, developing and marketing products using such Submission, without restriction and without compensating you in any way. The Toledo Mud Hens are not obligated to review your Submission. The Toledo Mud Hens do not agree to keep your Submission confidential and shall not be held liable for any use or disclosure of it.

Internships

The Mud Hens offer full-time and part-time winter and summer internships for college students. To apply, send a resume and cover letter to: Toledo Mud Hens, 406 Washington St., Toledo, OH 43604. More information on internships can often be found on the Mud Hens 'Employment' page.

Kids Play Area

The Kiwanis Club Kids Play Area, "Muddy's Marsh," is located in center field, directly behind the batters eye. Muddy's Marsh is intended for kids ages 3 to 12 years old and is unsupervised. New playground equipment was purchased in 2016 by the Kiwanis Club of Downtown Toledo and the Toledo Mud Hens.

Laser Pointers

Laser Pointers or any other similar item are prohibited at Fifth Third Field.

Lost & Found

Lost and Found is located at Meijer Guest Services behind home plate. Items not claimed within 30 days will be donated to charity. The Mud Hens are not responsible for lost of stolen items.

Lost Children

Lost children found by Fifth Third Field staff will be taken Meijer Guest Services located on the main concourse behind Home Plate.

Marriage Proposals

The most popular way to propose at a game is at the conclusion of 'The Kiss Cam' promotion, a between-inning promotion that features random couples kissing on the video board. Arrange to be the final featured couple and get down on one knee on our giant video board! This proposal includes a public address announcement as the whole ballpark witnesses your magical moment. If you plan on popping the question at a Mud Hens game please let our promotions staff know of your intentions 3-7 days in advance of the game you'll be attending.

Minor League Affiliates

The Toledo Mud Hens are the Triple-A affiliate of the Detroit Tigers. The Tigers other minor league affiliates are: Erie Seawolves (AA), Lakeland Flying Tigers (A), West Michigan Whitecaps (A), Connecticut Tigers (Rookie).

Moses Fleetwood Walker

Toledo signed the first African American ballplayer, Moses Fleetwood "Fleet" Walker, to a baseball contract in 1884, over 60 years before legendary Hall-of-Famer Jackie Robinson broke the Major League Baseball color barrier. Click the link to read more about Moses Fleetwood Walker.

Mud Hen

The Mud Hen is a marsh bird with short wings and long legs. The team received the nickname in the late 1800's when they played at Bay View Park. The marsh birds once inhabited the area near the playing field. The nickname "Mud Hen" actually dates back to 1896 and during recent years has been voted the most popular nickname by readers of Baseball America! Click for more info on Mud Hens (American Coots).

Mud Hen Money

Mud Hen Money, which may be used at all ballpark restaurants, box offices or fanwear locations, is available in $1 and $5 increments. Mud Hen Money may be purchased through the Mud Hens Group Fun Department. Call 419-725-HENS (4367) for more information.

Muddy's Buddies Kids Club

Kids 12 and under may join the Muddy's Buddies Kids Club right here at Fifth Third Field. Click here for more information on the Muddy's Buddies Kids Club.

Muddy the Mud Hen and Muddonna

Read all about Muddy the Mud Hen, Muddonna and the other team mascots at www.mudhens.com/mascots.

Noise Makers

Horns or any other type of noise makers which are offensive to guests are prohibited.

Ordering Tickets

Fans may order tickets through 725-HENS (4367) or through mudhens.com. Regular ticket office hours at Fifth Third Field are Monday through Friday, 9 a.m. to 5 p.m. and Saturday, 11 a.m. to 2 p.m. Ticket office hours will be extended on game days.

Paging

Paging of fans inside Fifth Third Field will only be done in emergency situations only. Should you need a fan paged during a game, please Meijer Guest Services behind the home plate area.

Parking

There are 950 metered parking spaces in downtown Toledo and thousands of spaces in garages and surface lots, many that are within three blocks of Fifth Third Field. For more info on parking, click here.

Party Areas

Let the Mud Hens help plan your next party! Call our Group Fun Department at 419-725-HENS (4367) or click the link for details on Mud Hens party areas. We'll help you plan the best company outing, family reunion, church group or school field trip you've had in years! Party areas include the Home Run Picnic Terrace, The Coop, The Nest, The Perch, Pub 315, the Fowl Pole Patio, the BirdCage, and The Roost.

Party Suites

What a great way to entertain! Experience Fifth Third Field at its best by hosting a party for 18 to 54 guests in one of three Party Suites, available every game of the season. Provide the ultimate in customer and employee entertainment with a private party in a suite at Fifth Third Field. Contact our Group Fun Department at 419-725-HENS (4367) or click for more information on Party Suites.

Pets

Only service animals are permitted inside the ballpark as defined in Rule 3344-79-02 of the ORC, with the exclusion of our Hens and Hounds dates.

Prohibited Items

The Mud Hens prohibit spectators from bringing the following items into ballparks:

• Containers larger than 16 x 16 x 8 inches
• Beach balls and other inflatables
• Glass bottles
• Fireworks
• Firearms or other weapons (e.g., knives)
• Laser devices and pointers
• Skateboards and rollerblades
• Toy guns and knives (including water guns)
• Sticks and clubs
• Unmanned aerial vehicles

Radio

All Mud Hens games, home and away, can be heard on Fox Sports 1230 WCWA-AM. Longtime Mud Hens radio play-by-play announcer Jim Weber and Matt Melzak have you covered.

Rain Checks

It is very rare that a Mud Hens game may be cancelled due to weather. In fact, the Mud Hens have averaged only ONE cancellation per season since 2002. We are proud to say we have played 99% of our games on their scheduled game date! Mud Hens games are "rain or shine" events. In the rare case a rainout is called, fans will be able to exchange their tickets for a future Mud Hens game. Please visit our Weather, Rain and Cancellation Information page for details.

Rain or Shine

It is very rare that a Mud Hens game may be cancelled due to weather. In fact, the Mud Hens have averaged only ONE cancellation per season since 2002. We are proud to say we have played 99% of our games on their scheduled game date! Mud Hens games are "rain or shine" events.

So, what happens if it is raining before the game?

• THE FUN BEGINS! • The gates will open one hour before game time.
• All the Concourse restaurants will be open and ready.
• Group parties will have their food served.
• The Swamp Squad - our fun experts -- will be entertaining fans from the field and the mascots will make all their appearances.
• On giveaway days, as always, we will pass them out when gates open.

Please visit our Weather, Rain and Cancellation Information page for more details.

Re-Entry

Re-entry to the ballpark is not permitted. In emergencies only, fans can go to Meijer Guest Services to receive a re-entry pass.

Restrooms

Plenty of restrooms adorn the concourses of the ballpark, including four family restrooms, and all are in compliance with the Americans with Disabilities Act.

"The Roost"

Located in the right angle of the St. Clair Village buildings, "The Roost" home run porch evokes memories of historic Tiger Stadium. The first two rows overhang fair territory that will allow balls being caught by an outfielder disappearing into the hands of a lucky fan! "The Roost" is connected to the third and fourth floor banquet/party facility located in the six story building on Washington Street. Looking for a unique place to host your event or function? Call the Mud Hens office at 419-725-HENS (4367) to inquire about the availability of "The Roost".

Run The Bases

After every Sunday home game starting June 2, all kids 12 & under are invited to run the bases, just like their favorite Mud Hens players!

Scoreboard Messages

If you would like an announcement to be made on the message center board please stop by the Meijer Guest Services kiosk (located behind home plate on the main concourse) BEFORE the 2nd inning of the game you'd like your message posted. A minimum $1 donation is required to post a message. Proceeds benefit the Helping Hens Charitable Foundation. These birthday, anniversary and welcome announcements usually run during the 6th inning.

Security

The Security Station is located behind home plate near the main entrance.

Lucas County Sherriff Deputies and Tenable Staff are located at each gate and throughout the Ballpark to ensure the safety of our guests. Tenable Staff members will check bags upon entrance. (See bag check & prohibited items for more information)

Sign Language Interpreters

Sign Language Interpreters should be requested at least three days prior to the attended game by calling (419) 725-4367. The Toledo Mud Hens will do the best we can to provide an interpreter, subject to availability.

Smoking

In accordance with Ohio state laws, Fifth Third Field is completely smoke-free. This also includes any type of electronic cigarettes or other smoking devices. No re-entry will be allowed for smoking.

Solicitation

Solicitation, for any purpose, is not permitted on Fifth Third Field property.

Souvenirs / Fanwear

Mud Hens fanwear is popular all across the world! Stop by the Swamp Shop on the first floor of the 406 Washington St. building (near right field) or the Hen Hut Team Shop (located behind home plate). The Swamp Shop is open year round! You can shop online by clicking the link. Special Events Those interested in holding a special event at Fifth Third Field during a non-game day can contact the Mud Hens Team Offices at 419-725-HENS for more information.

Tickets / Ticket Office

Fans may order tickets over the phone, online or at the ticket office. Tickets may be purchased over the telephone with Visa and MasterCard by calling 419-725-HENS (4367). Fans can buy tickets online by clicking here. In person, tickets may be purchased with cash, Visa or Mastercard. The Mud Hens main ticket office is located at the First Base Gate, next to the Swamp Shop Souvenir Store on Washington St. The ticket office is open during the baseball season on Tuesday through Friday from 11 a.m. to 4 p.m. and on Saturday from 11 a.m. to 2 p.m. The ticket office is closed on Sunday & Monday. The ticket office is open extended hours on game days.

Children two and under do not need a ticket as long as they can sit on a lap.

Tryouts

Interested in suiting up for the Mud Hens? All tryouts for the Mud Hens are handled through the Mud Hens major league affiliate, the Detroit Tigers. For more information, contact the Detroit Tigers at 313-471-2096.

Umbrellas

Umbrellas are allowed inside Fifth Third Field, but for the viewing enjoyment and safety of other fans in attendance please refrain from opening umbrellas while in the seating bowl.

Weather

It is very rare that a Mud Hens game may be cancelled due to weather. In fact, the Mud Hens have averaged only ONE cancellation per season since 2002. We are proud to say we have played 99% of our games on their scheduled game date! Mud Hens games are "rain or shine" events. Please visit our Weather, Rain and Cancellation Information page for details.

Wheelchair Seating

Wheelchair seating is located on both the main concourse and suite levels. If you are in need of assistance, please visit Meijer Guest Services behind home plate. For purchase of accessible seating, please call the box office at 419-725-4367.

Will Call

If you order tickets by phone or online, you can have the Mud Hens hold your tickets at Fifth Third Field for pick-up. Will Call tickets can be picked up at the First Base Ticket Office, near the intersection of Washington and St. Clair Streets. Fans will need a Photo ID to pick up tickets.