During this time of uncertainty and with the rapidly changing developments surrounding the COVID-19 pandemic, we have created this page to provide you with the latest information and to answer some of the most frequently asked questions.
*Please Note: This is a rapidly changing situation. We will update this page as often as is required.
The Vancouver Canadians Baseball Club along with the rest of the franchises within the Northwest League of Professional Baseball (NWL) were informed by Pat O’ Conner, Minor League Baseball President, that as of today, the 2020 season has been cancelled outright due to challenges stemming from COVID-19.
Below, we have created links to more information on rolling over your product to the 2021 Season or requesting a refund. Please click on the link below and fill out the form. If you have questions regarding any of these options, please email us at [email protected] or call the office at 604 872 5232. We will get back to you within 1-2 business days.
If you had Full Season Tickets for the 2020 season, you have the option to either roll your ticket value over for the 2021 season or receive a refund.
Click the button below to see your options and request your credit or refund.
If you have a 10 or 15 voucher NatPacks for the 2020 season, you have the option to either roll your ticket value over for the 2021 season or receive a refund.
Click the button below to see your options and request your credit or refund.
If you booked a group event for the 2020 season, including Group Outings, TELUS BBQ Picnic in the Park, Hey Y’all Porch, Sleeman Breweries Dugout Suite, Whistler Brewing 3rd Base Suite,· Baseball Buddies, and Birthday Parties, your group can either be provided a credit for your 2020 group payment for a 2021 group event or be refunded for deposits with a cheque.
Click the button below to see your options and request your credit or refund.
Purchasers of Season Ticket Memberships, NatPacks, Group tickets, and Premium Group Experiences (suites, BBQ or Porch) should have received more information via email from the Vancouver Canadians regarding their options for their 2020 ticket packages.
If you have purchased 2020 ticket package and did not receive this email, please contact [email protected] or call 604 872 5232 for more information.
Frequently Asked Questions:
I have a company group booking for the 2020 season, now what?
For those groups who have placed a deposit for your group tickets (Group Outing, TELUS BBQ Picnic in the Park, Hey Y’all Porch, Whistler Brewing 3rd Base Suite or Sleeman Breweries Dugout Suite) will have 2 options:
1.) Roll your payment forward to the 2021 season and you will be included in the initial renewal period for the 2021 Season to select your game prior to the general public.
2.) Receive a full refund for your received payment. We will do our best to process refunds as quickly as possible and you will receive a cheque in the mail within 30 days of your request.
When can I book my group tickets for the 2021 season?
We will be on sale for 2021 once we receive our official schedule, which we hope to be by October 2020.
Can I get a refund on my 2020 tickets?
There are a range of 2020 ticket options available, depending on the product you have purchased or placed a deposit for you would have a variety of options.
Please click on the product links above and fill out the form and we will have a refund to you within 30 days.
All ticket contacts should have received email communication from the Vancouver Canadians with those options. Please contact the Vancouver Canadians ticketing team at 604 872 5232 or email [email protected].
When will I receive my refund?
Once the refund request form is completed, we will have a cheque in the mail to the address you provided in the form within 30 days of your request.
For more information, please contact [email protected] or call 604 872 5232.
I don’t want my refund cheque sent to me in the mail, how can I receive my refund?
Please email [email protected] to confirm that you do not want your cheque mailed and we will arrange a time for a pick up at Nat Bailey Stadium. 4601 Ontario St, Vancouver BC V5V 3H4
Is the Nat Bailey Box Office and Team Store open?
In the interests of the health and safety of our fans, staff, and everyone in our community, the Nat Bailey Box Office and Team Store are closed to the public. However fans can make purchases online HERE. We are updating the website with new items as them arrive, so check back often!
Where can I stay up to date with Canadians Baseball?
Check out CanadiansBaseball.com for future updates and follow us on our social channels for up to date information.
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