A - Z Fan Guide
ADVANCE TICKETS
Guests can purchase available tickets to upcoming Dash home games by calling (336) 714-2287, clicking here, visiting the Box Office at Truist Stadium or at the Team Administrative Office at: 300 S Liberty St Ste 100 Winston-Salem, NC 27101
AFFILIATION
The Winston-Salem Dash are the High-A affiliate of the Chicago White Sox and a member of the South Atlantic League.
AISLE POLICY
As a courtesy to others, guests are requested to refrain from walking in aisles during player at-bats.
ALCOHOL
North Carolina law states that fans must be 21 years of age to purchase and/or consume alcoholic beverages. Upon request, each customer may be asked to present valid identification at the time of purchase. The Winston-Salem Dash reserve the right to refuse service to any fan. If fans find themselves in need of transportation service, direct them to the Customer Service Booth. Alcohol sales will cease at the last out of the 7th inning or 2.5 hours after first pitch.
ANIMALS
Certified service animals or service animals in training are welcome at Truist Stadium. Any other animals are prohibited from entering the ballpark. Any exceptions will be at the discretion and authorization of the Winston-Salem Dash.
Every Thursday, we host Pups in the Park where dogs will be allowed into the ballpark. Owners must sign a waiver prior, found here, to entry for any dog attending the game.
ATM
There is an ATM provided by Truist located in the Merch Den behind Section 110.
AUTOGRAPHS
Winston-Salem Dash players often sign autographs before each game when time permits. There are several areas near the playing field that will be conducive to guests getting autographs, including the areas around the home and visitors dugouts and the home bullpen. Players may also sign autographs at the On-Deck Lounge & Lowes Foods Landing.
BABY CHANGING TABLE STATIONS
Baby changing tables are available in all family restrooms throughout Truist Stadium. Some guests may prefer a more secluded area that doesn't have bathrooms. Please go to Customer Service for this request.
BAGS/BACKPACKS
Truist Stadium has implemented a Clear Bag Policy. All bags and containers are subject to inspection by Customer Service staff prior to entering the ballpark. All bags must be clear and no larger than 12" x 6" x13" or a one-gallon plastic resealable bag. Clutches or small purses no larger than 6.5" x4.5" are allowes in and subject to search. at the gate. Coolers and bags or backpacks with metal frames are not allowed into Truist Stadium. All bags must fit under stadium seats. They cannot block the aisle.
Please note: Fans with food allergies must report to the Box Office for a special allergy sticker for the cooler. Only the individuals with the food allergy will be allowed to bring the cooler in, they may not transport more food for members of their party.
BATTING PRACTICE
Fans are welcome to watch batting practice from outside the gates. Ballpark gates will open 60 minutes before first pitch for all guests and 75 minutes for VIP and Flow Club members.
BICYCLE PARKING
Bicycle stands are available for use by guests outside the right field main entrance of Truist Stadium near centerfield.
BIRTHDAY PARTIES
Kids of all ages have a blast when they celebrate their birthday at Truist Stadium. We can place parties in the lower-level are or they can reserve one of the more private hospitality areas. For pricing & options please call (336) 714-2287.
BOLT'S ILLUSTRATED
Bolt's Illustrated is the official gameday program of the Winston-Salem Dash. it is published every homestand and contains player features, info about Dash players & coaches, team stats & info about our opponent for the homestand. You can view all issues of Bolt's Illustrated here.
BOX OFFICE HOURS OF OPERATION
Non-Gamedays On non-gamedays, please visit our main office at 300 S Liberty St, Suite 100 or call (336) 714-2287. The main office is open M-F, 9AM - 5PM. The Box Office and Main Office will be closed on non-game weekends.
Game Days For games Tuesday - Saturday, the Box Office will open at 2PM through the middle of the 7th inning. For Sunday games the Box Office will open at 11AM. Games Tues-Sat will begin at 6:30PM and Sunday games being at 2PM
Game Exceptions: Tuesday, April 22 (11AM) & Sunday, May 25 (6:30PM)
BROKEN SEATS
If you become aware of a broken or loose seat, report the seating location to the Customer Service Booth behind section 109.
CAMERAS AND CAMCORDERS
Still and video cameras are welcome in Truist Stadium. Guests are asked to avoid standing in the aisles while using video equipment, obstructing the views of others, or using tripods or monopods. Tripods are not allowed unless wearing media credentials. No image or video taken inside Truist Stadium may be reused or re-broadcasted for commercial purposes without the express written consent of the Winston-Salem Dash.
CELLULAR PHONES
Guests are welcome to use cellular phones in Truist Stadium provided their use does not disturb other guests.
CHEWING TOBACCO
Chewing tobacco is not permitted in Truist Stadium.
CHAIRS
Stackable chairs will be provided for guests accompanying those in wheelchairs. Requests for additional chairs can be made in advance on gamedays through users or members of the operations team.
CHILDREN'S TICKET POLICY
Truist Stadium offers complimentary admission to children 3 years of age and under, provided they are accompanied by an adult with a valid ticket. The children must sit in the lap of the accompanying adult and not occupy an additional seat.
CREDIT CARD POLICIES
Visa, MasterCard, Discover, and American Express are now accepted at select registers in all permanent concession stands, as well as the Dash Team Store inside the ballpark. A photo ID is required with any credit card purchase. Credit cards are also accepted as payment for gameday orders in the luxury suites and party decks. an ATM is located in our Merch den for use by any patron, located behind section 110. To better serve our customers more efficiently, all concessions stands and the Team Store in Truist Stadium will be cashless.
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DASH TEAM STORE
Dash merchandise is available at two locations inside the ballpark. First, the Team Store is located near the main gates just behind Centerfield. The other is the March Den located between Sections 110 & 111. Guests can purchase official game-used items, accessories and everything in between.
DIRECTIONS TO TRUIST STADIUM
951 Ballpark Way, Winston-Salem, NC 27101
The new Truist Stadium traffic map can be found here. The map includes these step-by-step instructions for fans that are also outlined below.
From the North: Merge onto US 52S. Take US 421W Exit 110B. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant directions to park in one of the Dash's Paid Parking Lots.
From the East (from Business 40 Westbound): Merge on to US 421W. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots.
From the West: Merge on to I-40E. Merge on to US 421E. Take Cloverdale Exit 234C. Turn left at the light. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots on Fayette, Thomas, or Burke St.
From the South: Merge onto US 52N. Take US 421W Exit 109B. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots
Note: The Winston-Salem Dash Administrative Offices are located at 300 S Liberty Street, Suite 100.
ELEVATOR
The elevator is located at the VIP entrance on the ground level or behind Section 110 on the main concourse. It is accessible to guests holding Club Level tickets.
EMPLOYMENT OPPORTUNITIES
Employment information with the Winston-Salem Dash is available online here. To apply within, stop by the Dash Administrative Offices located at:
300 S. Liberty Street, Suite 100
Winston-Salem, NC 27101
EXIT/RE-ENTRY
Guests wishing to leave the ballpark but planning to return during the same game must see a Customer Service Team member to get their hand stamped prior to exiting.
FAMILY RESTROOMS
For the convenience of our guests, there are two family restrooms located inside Truist Stadium, and they are located behind Sections 110 and 113.
FAN BEHAVIOR
While at Truist Stadium, we want everyone to have a great time! Fans using loud, obscene or abusive language, or engaging in any other conduct detrimental to the social environment of enjoying a public event will be asked to cease their conduct and may be subject to ejection from the stadium if the conduct is deemed overly offensive.
Examples of this type of conduct include intoxication, unruly behavior, use of foul language, inappropriate dress (shirts and shoes are required, and offensive or suggestive attire is not permitted) violation of local, state or federal law, behavior deemed objectionable by the Winston-Salem Dash, or any behavior that infringes upon other fans' ability to enjoy the game.
FAN INTERFERENCE
In the interest of player and guest safety, the Winston-Salem Dash maintain a zero-tolerance policy regarding fan interference with a ball in play, disruption of an event at Truist Stadium, or interfering with field and stadium staff. Failure to comply with this policy will result in immediate removal from Truist Stadium.
FAN MAIL
Mail for the players, personnel and broadcasters can be sent to:
Dash Player/Personnel or Broadcaster Name
c/o Winston-Salem Dash
300 S. Liberty Street, Suite 100
Winston-Salem, NC 27101
Please note: The Winston-Salem Dash are not responsible for items not signed or returned safely to the sender.
FIRST AID
The Dash partner with Fosyth Country EMS for first aid needs. For guests needing non-emergency medical attention, the First Aid station is located on the main concourse directly behind the Lowes Foods Landing near Section 105.
FOOD AND BEVERAGE POLICIES
Outside food or beverages are not permitted into Truist Stadium. Fans with dietary needs or food allergies can bring in outside food & beverages, providing that they have requested special stickers from the Box Office. No form of alcohol is permitted to be taken out of the ballpark as well as food from all-you-can-eat plans such as the Lowes Foods Landing and/or Flow Club plates.
Fans seating in the Flow Club Wings and in Sections 110 - 112 will have access to Dash 'N Go, the Dash's food and beverage ordering app and in-seat service exclusive to Truist Stadium.
FOUL BALLS/HOME RUN BALLS
Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back onto the field. Guests throwing any object onto the field or interfering with a ball in play will be subject to removal. Guests should stay alert at all times for bats, balls and other objects that could land in the seating area.
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GATE TIMES
All gates open to the general public 60 minutes prior to first pitch and 75 minutes for VIP & Flow Club guests. 75 minutes for Camel City Club Members, Flow Club Tables, Flow Club Wings, Suites and Party Decks.
GIFT CERTIFICATES
Gift Certificates merchandise are available by emailing Director of Merchandise, Sidney, at sidney.laughlin@wsdash.com.
GROUP SALES/PRIVATE EVENTS
The Winston-Salem Dash offer outings for groups of 20 or more. Some of the facilities include our luxury suites, party decks and group seats. For specific information and pricing, please call a group sales representative at (336) 714-2287. Fans can also visit the Customer Service Booth located behind Section 110 to speak with a group sales representative.
HANDICAPPED PARKING
There are 16 reserved handicap parking spots located at either the main gate in right-center field (enter through the Broad St. entrance) or at the Flow Club entrance (off of Peters Creek Parkway entrance). Parking is $10 in both locations.These spaces are first-come, first-serve. The Dash will make every attempt to park all handicap patrons as close to the stadium as possible. Please see a Dash parking lot attendant if no handicap parking spots remain upon your arrival. There is also a Dash golf cart available to transport customers directly to the main entrance.
HANDICAPPED SEATING
Truist Stadium is equipped with handicap seating with companion seating available upon request. If a fan needs any special assistance, please contact any member of the Dash ticketing staff or your section usher to accommodate any needs you may have.
DASH KIDS CLUB, PRESENTED BY LOWES FOODS
The Winston-Salem Dash are excited to be launching their new Kids Club presented by Lowes Foods for the 2024 season. The Kids Club allows Dash fans under the age of 12 the opportunity to access exclusive experiences, prizes and more! All members of the Kids Club will receive a Kids Club badge and lanyard! Choose from our free Purple Pass membership or purchase a Gold Pass membership for $25 to unlock even more benefits for the 2024 season!
Purchase your Kids Club Membership HERE
All Kids Club passes can be picked up at Customer Service during your first game at Truist Stadium during the season.
KIDS ZONE
Enjoy free Kids Zone all season long.
LOST AND FOUND
Misplaced articles may be turned in at the Customer Service Booth on the Concourse behind Section 109. The Winston-Salem Dash will record pertinent information, and lost articles will be cataloged and held for the duration of the season. Items not claimed prior to the end of the season will be donated to charity. Guests needing assistance in retrieving lost items during non-game hours may call (336) 714-2287.
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MEDIA
The Winston-Salem Dash Marketing Department handles all matters concerning any form of news/media. For credential requests or inquiries about player or staff interviews, please contact Andrew Murphy at andrew.murphy@wsdash.com or Morgan Clausel at morgan.clausel@wsdash.com.
MILITARY DISCOUNT
Active Military personnel will receive a $1 discount on all tickets. Please have military ID available to show at the Box Office.
NATIONAL ANTHEM
The Winston-Salem Dash will hold their annual National Anthem Tryouts in March. For information on trying out to sing the anthem, contact Director of Promotions and Entertainment, Caela McBride, at caela.mcbride@wsdash.com.
NOISE-MAKING DEVICES
Musical instruments or any type of noise-making device are not allowed into Truist Stadium.
NURSING MOTHERS
Nursing mothers who require private accommodations are welcome to use the family restrooms located at Sections 110 and 113. They may also go to Customer Service for access to a private area.
PAGING
The public address system (PA) is not used for paging guests. However, in the event of a medical emergency or special circumstance, consideration will be given to using the PA..
PARKING
There are various parking lots around Truist Stadium. Parking costs $10. Parking is included in many ticket packages.
The Dash have introduced a new payment process to expedite parking at Dash games and other events at Truist Stadium. This quick and efficient method of cashless payment provides fans an even faster way to park and is brought to us by Winston-Salem based Smart Park.
Fans can use the following steps to get started with a one-time download/setup:
- Download the PayByPhone app via the Apple Store or Google Play Store on your smartphone.
- Set up your account and enter your license plate and payment information.
- Upon arriving at the stadium, open your PayByPhone app.
- Enter the parking lot Location Code (posted on the green and black signs in each lot) into the PayByPhone app.
- Process your payment. Parking for Dash games is $10 for onsite parking lots. Free parking is available at the Center City Garage on Fourth Street for all Thursday – Saturday games. A free shuttle runs from the Center City Garage to Truist Stadium on those days. Additional shuttle details are available at www.wsdash.com
If fans do not have a smart phone, they can pay by phone using a toll-free number listed on the parking lot signs.
Season ticket members, team partners and vendors who have parking passes do not need to download the app. These guests can continue to display their parking passes inside their vehicles for access to the appropriate lots.
PLAYER APPEARANCES
Dash players and coaches do not make private appearances. They do, however, make several sponsored appearances each summer. Refer to our website or social media channels for any updates on player or coach appearances.
PROHIBITED ITEMS
For the comfort and security of all, the following items are not permitted:
- Balloons
- Coolers
- Drones
- Firearms
- Folding Chairs
- Food & Drink
- Footballs
- Fireworks
- Frisbees
- Hoverboards
- Inflatable Balls
- Laser Pointers
- Noisemakers
- Stereo/Speaker
- Pocket Knives
- Private Banners
- Weapons
The Winston-Salem Dash reserve the right to inspect and remove any packages and/or containers.
RADIO
In 2025, every Winston-Salem Dash home game (and select road games) will be broadcast live on wsdash.com/broadcast, on MiLB.TV and Bally Sports.
RAIN DELAY/CANCELLATION
The Winston-Salem Dash will make every reasonable attempt to complete each and every home game. Professional baseball requires at least five (5) innings to be completed (4.5 if the home team is leading) to be considered a complete game. If a Dash home game is rained out, the policy for your game will be announced on the Dash's website and social media including instructions on how to redeem your ticket for a future game.
All game updates will be made via Dash website and social media.
SMOKING AREAS
Truist Stadium is a non-smoking and non-vaping facility. Smoking is permitted only outside of designated stadium gate locations throughout the facility. Fans must have a Customer Service Staff member stamp their hand for re-entry to the stadium.
SOCIAL NETWORKING
The Dash maintain a presence in the world of online social networking. Become a fan of the Dash on Facebook, X, Instagram, TikTok, YouTube, and LinkedIn for special offers, in-game updates, breaking news and much more.
SOLICITATION/DISTRIBUTION OF LITERATURE
Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials, without written permission from the Winston-Salem Dash.
STADIUM EVACUATION PLAN
In the unlikely event of a fire or an act of terrorism, the crowd will be notified to exit at one of the three following exit points of the stadium by the public address announcer: Main Gate (located in right field), Left Field Gate (located in left field), Peters Creek Gate (located behind third base), or VIP Entrance doors. Dash front office and gameday staff members will be used to direct crowd traffic then will find a safe place for the duration of the event.
STROLLERS/BUGGIES
Truist Stadium welcomes guests with strollers. However, their use should not in any way inhibit general guest movement or block any aisles. Strollers should be stored underneath the guest's seat or can be checked at the Customer Service Booth behind Section 109.
SUITE RENTALS
Truist Stadium luxury suites are available for groups of 14 or 28 who desire privacy and a more exclusive setting. The Dash offer a limited number of luxury suites for rental on a game-by-game basis. Suites can be purchased online here or by calling (336) 714-2287.
TEXT-TO-REPORT
Returning for the 2025 season is the Text-To-Report customer service support program for fans to give real-time feedback and file complaints in a more discreet way. Fans experiencing any sort of issue can text (833) 320-9419 to be linked directly with Front Office personnel on this issue.
TOBACCO USE AREAS
Truist Stadium is a tobacco-free facility. No tobacco use in any form will be permitted inside the gates. If fans would like to use tobacco products, they will need to exit the ballpark. This includes smokeless tobacco, vapes/e-cigarettes and cigarettes. No guest will be permitted to exit the stadium with food & beverages.
UMBRELLAS
Umbrellas are permitted inside Truist Stadium should rain be in forecast and on unusually hot days, provided they do not block the view of other guests.
VIDEO BOARD MESSAGES
Personalized birthday or other celebratory messages can be displayed on the electronic video board at Truist Stadium for a $10 donation to the Winston-Salem Youth Sports Foundation. All requests must be made by the 5th inning at the Customer Service Booth behind section 109. Guests may call (336) 714-2287 for further information.
VIDEO REQUESTS
Guests may request footage of a pregame ceremony or in-game promotion by contacting the Dash's Marketing department at marketing@wsdash.com. A fee may apply.
WEBSITE
Visit the Winston-Salem Dash website at www.wsdash.com for detailed team and ballpark information, info about special promotions and giveaways, player features and more.
WILL CALL
Will Call tickets left for another party may be collected at the Will Call Window at the Box Office, located at the main gates in center field.
Seating & Concessions at Truist Stadium
The Dash are excited to introduce over 10 new food items to Truist Stadium for the 2025 season!
Located at Dash Delights Concessions (1st Base):
- Fried Pickles
- Hen Heated Sandwich
- Primanti Sandwich
- Italian Beef Sandwich
Located at South Side Concessions (3rd Base):
- Walking Taco
- Loaded Potato Skins
- Mac & Cheese Bites
Located at Funnel Cakes & More:
- Deep Fried Uncrustable
- Deep Fried Oreos
Located at the Pretzel Stand:
- Cannoli Nachos
- Walking S'mores
Located at all Concessions Stands:
- Chicago Popcorn
Looking for other fan favorites? View our full concessions list below!
From new additions to yearly favorites like Lowes Foods SausageWorks and Domino's Pizza, Truist Stadium has something for fans of all taste buds. Plus, most stands have a wide selection of Pepsi products and beer. Here is a full listing of concession stands, along with a zoomed-in ballpark map.
A | DASH DELIGHTS CONCESSIONS (1st BASE)
- Italian Beef Sandwich, Primanti Sandwich, Brian's Philly Cheesesteak, Hen Heated Sandwich. Fried Pickles, Carolina Dog
- Beer/Soft Drinks/Water
B | DOMINO'S PIZZA
- Personal cheese or pepperoni pizza
C | HOMEPLATE CONCESSIONS (HOMEPLATE)
- Mario's Way Tenders, Cheeseburger & Fries, Footlong Corn Dog, Dash Dog, Chicken Tenders Basket
- Family Meal - includes 4 Cheeseburgers or Hot Dogs, 4 Fries and 4 Drinks
- Craft/Domestic Beer
- Soft Drinks/Water
D | SOUTH SIDE CONCESSIONS (3rd BASE)
- Walking Tacos, Loaded Potato Skins, Mac & Cheese Bites, Chicago Popcorn, Chicken Tenders Basket, Ncos
- Craft/Domestic Beer
- Soft Drinks/Water
E | PRETZEL STAND
- Pretzel Sticks, Cannoli Nachos, Walking S'mores
F | FUNNEL CAKES & MORE
- Deep Fried Uncrustable, Deep Fried Oreos, Funnel Cakes
G | LOWE'S FOODS SAUSAGEWORKS
- Sausage with Onion
H | SAM'S ICE CREAM
- Ice Cream Cone, Ice Cream Helmet
I | DASH MARKETPLACE (GRAB & GO)
- Chicken Tenders, Dash Dog, Seasoned Fries, Nachos & Cheese, Popcorn
ALCOHOLIC BEVERAGE LOCATIONS
- Cape Fear Cart, Foothills Flight Deck, Wicked Weed Center Field Bar, Lost Worlds Biergarten, Flow Club Bar, All Concession Stands
NON-ALCOHOLIC BEVERAGES
- Bottled Water, Pepsi Products
Parking at Truist Stadium
Pass Holders
If you hold a Flow Club, Pepsi Carolina Plan, or Season Ticket parking pass, you may park in any of the lots show below. Parking is on a first-come, first-serve basis and is not guaranteed. Overflow will be directed to the surrounding gameday lots.
Fans with passes will enter the Main Parking Lot through one of the following ways:
From the North: Merge onto US 52S. Take US 421W Exit 110B. Take Cherry St. Exit 233B. Turn right onto Cherry St. Turn left onto First St. Turn left onto Broad St. Turn right into the stadium entrance.
From the East (from Business 40 Westbound): Merge onto US 421W. Take Cherry St. Exit 233B. Turn right onto Cherry St. Turn left onto First St. Turn left onto Broad St. Turn right into the stadium entrance.
From the West: Merge onto I-40E. Merge on to US 421E. Take Peters Creek Pkwy Exit 234A. Turn right at the light. Turn right onto W First St. Turn right onto Green St.
From the South: Merge onto US 52N. Take US 421W Exit 109B. Take Cherry St. Exit 233B. Turn right onto Cherry St. Turn left onto First St. Turn left onto Broad St. Turn left into the stadium entrance.
Bolt's Lightning Fast Way
Thursday - Saturday Parking DirectionsSkip the parking line with Bolt's Lightning Fast Way! Follow the steps below for every Thursday-Saturday home game, plus nights like Fourth of July, and make it into Truist Stadium lightning fast!
1: Come early! We recommend arriving a minimum 45 minutes prior to first pitch to ensure you are parked and through the gates for the start of the game!
2: Head straight to one of the Dash's satellite lots! We'll have Dash Parking Attendants driving golf carts to and from these parking lots to help get you into Truist Stadium in style, and lightning fast!
Directions to satellite parking is as follows:
From the North: Merge onto US 52S. Take US 421W Exit 110B. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant directions to park in one of the Dash's Paid Parking Lots.
From the East (from Business 40 Westbound): Merge on to US 421W. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots.
From the West: Merge on to I-40E. Merge on to US 421E. Take Cloverdale Exit 234C. Turn left at the light. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots on Fayette, Thomas, or Burke St.
From the South: Merge onto US 52N. Take US 421W Exit 109B. Take Cherry St. Exit 233B. Turn right on to Cherry St. Turn left on to First St. Turn left on to Marshall St. Turn Right on to Wachovia St. Turn left on to Broad St. Follow Dash Parking Attendant and A-frame signage directions to park in one of the Dash's Paid Parking Lots.
Public Parking
If you are not a parking pass holder, Public Parking is available in any of the Dash's lots for $7 per car in advance, or $12 per car day-of-game online with the PayByPhone app or at our parking kiosk located at the top of the stairs at the Main Gate. Please note that cash will not be accepted. Guests may purchase their advanced parking passes for Dash games at the link below or by calling (336) 714-2287. Advanced parking is only available until 11:59pm the day before the game.
Parking is also available along city streets. Please follow all parking regulations when parking on city streets. The Winston-Salem Dash are not responsible for towed vehicles or parking citations.
Directions to Truist Stadium Parking can be found here.
*All parking is subject to change based on availability; always follow the direction of the Winston-Salem Dash Parking Attendants when attending games.
PayByPhone Instructions:
Please download the PayByPhone app prior to coming to Truist Stadium on gameday. Fans can use the following steps to get started with a one-time download/setup:
- Download the PayByPhone app via the Apple Store or Google Play Store on your smartphone.
- Set up your account and enter your license plate and payment information.
- Upon arriving at the stadium, open your PayByPhone app.
- Enter the parking lot Location Code (posted on the green and black signs in each lot) into the PayByPhone app.
- Process your payment. Parking for Dash games is $10.
- You may also call in your payment to the phone number listed on the parking signage.
- If you are unable to use the PayByPhone app or do not have a smartphone, there is also a credit card kiosk located at the top of the stairs by the main entrance. Don’t forget to take a picture of your license plate as you will need it enter this into the kiosk!
Pre-Paid Parking
Click the button below to secure your parking pass in advance to save time and money! Just show your digital pass when you arrive to a Dash Parking Attendant.
Please note: All parking is on a first-come, first-served basis and pre-paid parking DOES NOT guarantee you a spot in the Dash's main parking lot located behind the scoreboard. However, we do guarantee you a spot within one of our pre-paid lots.
Valet parking will be $20 when you arrive on-site for the 2025 season and is on a first-come, first-served basis. All parking at Truist Stadium and surrounding lots will be cashless for the 2025 season.
Truist Stadium Parking Options
Please note, traffic to Truist Stadium is higher Thursday - Saturday. Please plan to arrive early and park in one of the satellite lots or for free at the Center City Garage located in the map above.
Free Parking
Thursday - SaturdayFree parking is available at the Center City Garage on Fourth Street for all Thursday – Saturday games. A free shuttle runs from the Center City Garage to Truist Stadium on those days.
Visit Customer Service, located behind Section 109, for Parking Validation Sticker.
Additional shuttle details are available here.
Downtown Dash Shuttle
The Downtown Dash Shuttle offers fans a free, easy way to park at Thursday, Friday and Saturday Dash games! Street parking is free in the downtown area after 6 p.m., so fans are encouraged to find a spot near one of the five above stop points. The Downtown Dash Shuttle will return to each stop approximately every 15 minutes! The shuttle runs from 30 minutes before the game to 30 minutes after the game.
Here are the stops, as labeled on the map above. A full-sized map is available here.
1 - Stadium Pickup and Drop Off
2 - Center City Garage/Foothills Brewpub
3 - Bus Station/Millennium Center
4- Bailey Power Plant
5 - Spruce St
6 - Holly Ave
(Behind Center City Garage)
For further questions on the Downtown Dash Shuttle, please call (336) 714-2287.
Handicap Parking
There are 9 reserved handicap parking spots located in the main parking lot of Truist Stadium, located behind the scoreboard. These spaces are first-come, first-serve.
There is additional handicap parking in our VIP lot, located at the Flow Club VIP Lobby entrance.
Frequently Asked Questions
See below for the answers to some questions we receive on a regular basis. If you cannot find the answer to your question, call the Dash at (336) 714-2287 or email us at info@wsdash.com.
How do I purchase tickets for Dash games?
The Dash play their home games each season at Truist Stadium, and you can be a part of all the excitement. The easiest way to secure tickets for a Dash home game is to call the team office at (336) 714-2287. Ticket packages guarantee the best seating locations. Single-game tickets will go on sale in the spring.
Where can I park for Dash games?
There are many available parking locations around Truist Stadium. Click here to view a map of the various parking lots within walking distance of the ballpark, and don't forget about the Dash's downtown express shuttle service for Thursday, Friday and Saturday home games.
When do the gates open?
Fans can enter Truist Stadium one hour prior to first pitch for every home game throughout the season. The Left Field gate and Flow Club Lobby is open for those fans with Flow Club, Suite or Party Deck tickets one hour and 15 minutes before game time.
Where is the Box Office, and when is it open?
The Box Office is located just outside of the main gates in right-center field. It is directly below the scoreboard.
Throughout the season, the Box Office will open 2 hours before game time.
What happens if a Dash game is postponed?
Be sure to visit wsdash.com or our various social media sites for weather updates throughout the day. If the game is postponed, we will notify fans of the ticket exchange policy for the game.
Am I allowed to bring food or beverages inside Truist Stadium?
No, you are not permitted to bring food and beverages to Dash games. Fans will be asked to discard any food or beverages at the gate. Fans with special dietary needs should contact the Dash team office at (336) 714-2287 prior to attending a game.
When is the best time to get autographs?
Securing autographs is never an exact science, but the best bet for fans to get their favorite player's autograph is to arrive early and wait by the dugout. Another option is to be near the first base dugout right when the game ends. Please be courteous to other fans and listen to all stadium ushers while trying to get autographs before or after the game.
Is Truist Stadium handicap accessible?
Yes it is! Our main handicap ramp is located outside the main gate at Truist Stadium, and there is an elevator near the Womble Carlyle entrance inside the stadium. Handicap seating is available above the main seating area in the concourse, and the Womble Carlyle Club features a deck for handicap seating, too.
When parking, please note that there are nine handicapped spots near the Flow Club entrance behind home plate and five near the main entrance. If all are taken, ask a parking attendant to direct you to the nearest available parking spot. Handicap fans can also request a golf cart ride in order to travel from their parking spot to the main gate.
Does the team have a Kids Club?
Yes! The Dash Kids Club, presented by Lowes Foods allows Dash fans ages 12 and under the opportunity to access exclusive experiences, prizes and more! All members of the Kids Club will receive a Kids Club badge and lanyard! Dash Kids Club is $35 and includes:
Exclusive Dash Kids Club branded T-shirt, lanyard and badge
One (1) Ticket to 5 Dash Home Games
Express Lane for Kids Run the Bases
10% Off in the Team Store
Free Cake Square from Lowes Foods. Redeemable at any Lowes Foods location.
Purchase your Kids Club Pass here.
What level of baseball do the Dash play?
The Dash are the Class-A Advanced affiliate for the Chicago White Sox, which means that Winston-Salem players are three steps away from the big leagues. Dash players are trying to reach Double-A (Birmingham Barons) and Triple-A (Charlotte Knights) before making it to the Chicago White Sox.
Winston-Salem is a member of the South Atlantic League
Can I listen to Dash broadcasts?
Yes you can! Catch the play-by-play action for all Dash Home games online at this link. Pre-game coverage begins 15 minutes prior to first pitch.
Can I work for the Dash?
The Dash usually host an annual job fair about a month before the season begins, and the organization fills almost all of its gameday team member positions at that time. To submit your application, visit our employment page here.
Do the Dash offer internships?
Yes, the Dash offer full-time and seasonal internship opportunities for college credit. For a full listing of internships for the upcoming season, click here.
Can I try out for the Dash?
The Winston-Salem Dash do not hold open tryouts. The Chicago White Sox, the Dash's MLB affiliate, controls the players who play in Winston-Salem throughout the season. These players have been added to the White Sox organization through the MLB draft.
Can I sing the National Anthem at a Dash game?
Each spring, the Dash host a National Anthem tryout to determine who will sing before each of the Dash's games. Be sure to watch out for more information on this event as we get closer to the season on this website and through our social media platforms. Groups also have the opportunity to perform the national anthem. For more information on group outings please email info@wsdash.com.
Live Ballpark Webcam
Fan Behavior Policy
The Winston-Salem Dash are committed to creating a family-friendly and welcoming environment at the ballpark for all guests. As part of that commitment, we have adopted this written policy addressing fan behavior. The policy includes a Fan Code of Conduct, which is fan-facing and describes how fans are expected to behave.
All WINSTON-SALEM DASH staff, including game-day staff, must receive a copy of this policy before working any games. In addition, all staff must receive annual training on this policy, the substance of the Fan Code of Conduct, and how to respond to prohibited fan behavior. All training will be documented.
A copy of the Fan Code of Conduct can be found at any entrance gate to the ballpark, at any guest services booth, on www.wsdash.com , and in the official game program.
Fans will be notified before and during the game through public service announcements (“PSAs”) on the main video board that summarize the Fan Code of Conduct, the penalties for violation, and how to report prohibited behavior.
Reporting An Incident
Any game-day staff member who witnesses or receives a report of prohibited fan behavior by a fan must report the incident to a Club security supervisor. This can be done by contacting your immediate supervisor, notifying a nearby security staff member, or by calling 336-714-2287 or TEXTING (833) 320-9419.
Use of derogatory language by a fan toward a player, umpire, Club staff, or their family members must be documented by the Club and reported to the Club’s General Manager and to the Commissioner’s Office via email to PDLsecurity@mlb.com. Clubs must seek to collect the name and identifying information of the fan and must include in their report a description of how the Club addressed the incident and any planned discipline.
Fan Code of Conduct
In order to provide a welcoming experience for all, the WINSTON-SALEM DASH has implemented a Fan Code of Conduct. Out of respect for fellow guests, players, coaches, and ballpark staff, all guests are prohibited from:
· Trespassing on the playing field at any time;
· Interfering with baseballs that are in play;
· Throwing or tossing objects;
· Using foul, obscene or derogatory language (see below) or gestures;
· Misusing or overconsuming alcohol, including, underage consumption;
· Behaving in a manner that is disruptive, unruly, or abusive;
· Accessing areas of the ballpark without a proper ticket, pass, or credential;
· Misusing tickets, passes, or credentials in any way; or
· Bringing prohibited items into the ballpark.
Derogatory language is defined as offensive language concerning a person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin, and anyone using such language is subject to automatic ejection from the ballpark.
Violations of the Fan Code of Conduct will not be tolerated and may lead to ejection from the ballpark, a ban on attending future games, or other consequences. Guests who are found to have used derogatory language will be ejected from the ballpark.
Guests are encouraged to report violations of the Fan Code of Conduct to the nearest ballpark staff member. This can be done in person, at the nearest Guest Services location, directly with Ballpark Security, TEXTING (833) 320-9419 or emailing info@wsdash.com.