Game In Progress Suspension
If the game is postponed after it begins, the original ticket purchaser will receive a credit in their MyTickets account equal to the amount paid for the ticket. Please be advised, this transaction may not take place on the day the game is postponed. By MLB PDL rules, five innings (or four-and-a-half innings if the home team is leading the game) constitutes a complete game, and no ticket refunds or rain checks will be issued. In the event a doubleheader is postponed after five innings of game one have been completed, it will be considered a complete game, and no refunds or rain checks will be issued.
Game Postponed Before it Starts
If the game is postponed prior to the start, the original ticket purchaser will receive a credit in their MyTickets account equal to the amount paid for the ticket. Please be advised, this transaction may not take place on the day the game is postponed.
Tickets that Include Food and Beverage
For tickets that include Food and Beverage, if the gates open at AutoZone Park but the game is ultimately postponed, your food and beverage will still be served. Food service times will remain unchanged by a postponment.
Picnics, Party Deck & Specialty Tickets with Food
In the event of a postponement, alcohol service will remain available until one hour after scheduled First pitch or until the game is announced as postponed, whichever is later. Picnic, Party Deck and specialty event ticket holders (brunches, all-you-can-eat, etc.) will receive a credit equal to the face value of the ticket seating location (without food).
Nightly Suite Rentals
If the game is postponed and food was included with your ticket, you will receive a suite without food for a future mutually agreed upon date. If you ordered food and it was served, you will receive another suite night. Additional food and beverage will need to be ordered through Delaware North. In the event of a postponement, alcohol will remain available until 1.5 hours after scheduled First pitch or until the game is announced as postponed, whichever is later.
Owner’s Seats, 4-Top Tables, Chill Zone
In the event of a postponement, alcohol service will remain available until 1.5 hours after scheduled First pitch or until the game is announced as postponed, whichever is later.