The Oklahoma City Comets are pleased to offer our Season Ticket Members the ability to exchange their unused tickets for any remaining game during the 2024 season!

Season Ticket Members may exchange season tickets for equal or lesser value to any regular-season game during the 2024 season. As exchanges are always subject to availability, ticket exchanges should be processed in advance of the game date for which the tickets are being exchanged. Tickets may only be exchanged once.

Tickets can be exchanged online through your OKC Comets Online Account Manager. If you have any questions about this process or need assistance, please contact your OKC Comets Account Executive.

Please note the special policies below for select season ticket packages.

1. Access Account Manager by clicking here
2. Login to your account manager using your email address and password
3. Click on the "Manage Events" button. You will be directed to a list view of all the games included in your ticket package
4. Tap on the game that you would like to attend. Each seat will appear separately, as shown. Upon arrival at the Chickasaw Bricktown Ballpark gate, turn up your screen's brightness and position the barcode under the scanner

1. Access Account Manager by clicking here
2. Login to your account manager using your email address and password
3. Click on the "Manage Events" button. You will be directed to a list view of all the games included in your ticket package
4. Select which game you would like to exchange tickets from. For instance, if you want to exchange tickets to the April 15 game for a future game, click on that game date
5. Click the “Exchange” button in the top right. Be sure to click the “Select All” check box to ensure that all of your tickets are exchanged and seated together. Then click “Continue” and confirm your selection on the next page
6. Select the game date you want to exchange from the list of available dates
7. Review the seat rules for Chickasaw Bricktown Ballpark based on health and safety protocols. Then click “Got It”
8. Available seats are noted by a blue circle. Select the seats you would like to exchange into, and then click “Continue” in the top right of the screen. If that box disappears, hover over the cart icon in the top right, then select “Continue”
9. On the following pages, you will review your selection and confirm the details. Be sure to click “Submit” to ensure that the exchange will be completed
10. On the final pages, select a delivery method and accept the terms and conditions. Then click “Submit Order”

Please keep in mind the seats you have selected will only be held for 8 minutes. Your exchange will show a cost of $0.00. When you are completed, you may click “Go back to My Events” to navigate back to the main event page and view all tickets currently on your account

1. Access Account Manager by clicking here
2. Login to your account manager using your email address and password
3. Click on the "Manage Events" button. You will be directed to a list view of all the games included in your ticket package
4. Select which game you would like to transfer your tickets from. For instance, if you want to transfer your tickets for May 13, select that game date. Then click on the "Transfer" button located in the "..." on the top right
5. Be sure to click the correct number of tickets that you would like to transfer to one person. Then click "Continue" to confirm your selection on the next page
6. Fill out the form with the information for the person you are transferring the tickets to and select "Transfer." You will confirm the details to complete your transfer on the next page

1. Check your email on your mobile device and locate the Fevo Confirmation email. From this email, you will be redirected to a Ticketmaster Account Manager page. If you are not automatically redirected, please click the "Account Manager" button below
2. Enter your email address and password that were used at Fevo checkout. If you are unsure of your password, click "Forgot Your Password" to reset
3. Click on the "Manage Events" button. You will be directed to a list view of all the games and events you have received tickets for
4. Tap on the game or the event that you would like to attend. Each seat will appear separately, as shown. Upon arrival at the Chickasaw Bricktown Ballpark gate, turn up your screen's brightness and position the barcode under the scanner

Can I add my mobile ticket to my Apple Wallet or Google Pay?

Yes, when you access your mobile ticket in the Ticketmaster app you will see the option to add to Apple Wallet (iOS) or Google Pay (Android) on the front of your ticket underneath the rotating barcode and event information. Click this button to add to your Apple or Google Pay wallet.

What are the benefits of adding tickets to my mobile wallet?

By adding tickets to your mobile wallet, you will be able to access them regardless of cell service. Also, when you add a SafeTix ticket to your mobile wallet on a phone equipped with near-field communications (NFC), you will receive an NFC pass, meaning you can simply tap and go at the venue.

How do I add my ticket to Google Pay?

1. In your Ticketmaster account, tap on My Events to locate your order.

2. Tap your order to view tickets.

3. Tap the Save to Google Pay button.

If you don’t have the Google Pay app installed, this button will open a web page where you can finish up.

How do I access my tickets in Google Pay?

1. Open the Google pay app.
2. Tap Pay contactless (middle) or Set up contactless (top). 3. Touch the bottom of the screen and swipe up.
4. Tap your event to view your ticket.

How do I know if my Android phone has near-field communications (NFC)?

1. Open the Settings on your phone.
2. Tap Connected devices.
3. Tap Connection preferences.
4. If you see ‘NFC options’, your phone has the feature.

How do I enable contactless entry on Google pay?

1. Go to settings in Google pay.
2. Tap Set up contactless.
3. Tap Turn on NFC.
4. Make sure NFC is switched on and Google Pay is set as your default payment.

How do I gain entry using my Google pay ticket?

1. Locate your ticket in the Google pay app.

2. If your phone is not compatible, you will see a rotating barcode which will need to be scanned.

3. If you see a ‘hold to reader’ message, you can present your phone to the contactless entry point.

4. Depending on which brand and model of Android phone you are using, the NFC antenna may be located in different positions. If you are unsure, you may need to try the top, middle or bottom of your device.

My contactless isn’t working, how do I access my ticket’s barcode?

1. View your ticket in Google pay
2. Tap Show code
3. You’ll be presented with your SafeTix rotating barcode