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The Official Site of the Wisconsin Timber Rattlers Wisconsin Timber Rattlers

Groups Frequently Asked Questions

The Group Booking Process:

1. Choose your preferred date, group space, and menu selection

2. Take care of the deposit

3. Stay in touch over time in case we need to make any changes

4. Finalize Details: Attendee numbers, remaining balance, food & beverage

5. Distribute Tickets: Printed or digital

6. Play ball and enjoy the game!

How many people do I need to reserve a group outing?

The minimum number of people required for a group and picnic is 20.

When are payments due for a picnic?

A 50% deposit is due within one month of booking your group. Final payment and final numbers are due two weeks prior to the game.

When are my payments due for group tickets only?

Final payment and final attendee numbers are due two weeks prior to the game.

When are payments due for a suite?

Payment for the suite is due upfront. If you choose to pre-order food, your Group Sales Representative will send you a menu via email. Once the menu is decided upon, send back via email or fax. A credit card will need to be put on file and will be settled with the wait-staff at the end of your event.

   *This includes a 20% gratuity charge.

   *Suite menu must be finalized one week prior to the event.

When do picnics begin?

TLC Sign 1st Base Picnic Pavilion: Pre-Game: When the gates open (100 minutes before first pitch). In-Game: 20 minutes after scheduled first pitch.

Fox Communities Credit Union Fox Club: When the gates open (100 minutes before first pitch).

Leinie Lodge: When the gates open (100 minutes before first pitch).

Johnson Financial Group Diamond Seats: Start of game.

NorthStar Mohican Party Deck: Start of game.

Miller Lite Home Run Porch: Start of game.

All-You-Can-Eat Seats: Start of game.

How long do picnics last?

Picnics last for 90 minutes.

Are there special tickets for the game, picnic, and drinks?

No, there is only 1 ticket for each person for the whole event. The game ticket and all food beverage price are included within your designated picnic area price. Each group member will receive a wristband for 2 drinks.

Are parking passes included with my group outing?

No, parking passes are NOT included in the picnic price. However, they can be purchased in advance through your Group Representative.

Is there a discount for children?

Yes, there is a discount for children 12 and under in select picnic areas. 2 and under do not require a ticket to enter the stadium.

Can items be added to our picnic menu?

Yes, additional picnic items may be added to your picnic menu. This includes healthy alternatives, gluten-free, and extra dessert items. Ask your Group Sales Representative for a copy of the 'Picnic add-on Menu'.

What happens if there is inclement weather?

Picnics will proceed regardless of inclement weather. We will notify you/ post signs if the location of your picnic is moved to a covered space

If the game is canceled before gates open, you can still choose to host your picnic but use your tickets for another date - tickets do not have to be used for the same game. OR reschedule your outing, upon availability, both picnic and tickets

If the game is canceled by the end of your picnic/ before the 5thinning, your picnic will go on as scheduled. Your group’s tickets can be exchanged for any remaining game of the season, they do not have to be exchanged all for the same night.

If the game is canceled after the 5th inning, then it is counted as a complete game and your ticket cannot be exchanged.

What can I do with extra tickets if someone can’t show up day of game?

Tickets that are not scanned into the game do not lose full value. Tickets still hold the value of a Grass Ticket and can be used for any remaining game of the season.

How do I exchange an unused ticket?

By calling our office or stopping by the Box Office in person. For groups with several unused tickets, we can create a link with codes for you to utilize.