Description: The Akron RubberDucks ticket sales internship will give you an in-depth look at the daily functions of our ticket sales office. This is primarily a game day role with box office responsibilities and occasional office hours comprised of shadowing opportunities basic game day preparations. Below is some information on what to expect:
· Be trained on industry leading ticket sales technology through ProVenue, Score CRM and Microsoft SharePoint
· Assist fans with single game purchases, flex and season ticket exchanges and will call services
· Handling inbound calls regarding single game tickets or general questions on game days
· Work along side our front office staff in our guest services space to answer questions for fans
· Be a part of the game day experience by helping in ticket driven hospitality areas such as our Duck Club and various picnic areas
· Shadow full time Ticket Sales Executives as they walk you through a day-in-the-life (office hours)
· Participate in monthly sales training courses led by the Assistant Director of Sales for the Akron RubberDucks
· Pre-game set up of all points of sale and hospitality spaces
· Other responsibilities as assigned