Access your RoughRiders tickets on your mobile device and be ready for game day!
Access and exchange your tickets, parking passes and redeem your ticket vouchers online with ease.
Accessing Your Tickets
Step 1 - Go to RidersBaseball.com/MyTickets on your mobile device and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or [email protected] for assistance.
Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.
Step 2 - Once logged in to your account, tap 'VIEW TICKETS' to view your tickets for your next game or tap 'VIEW ALL TICKET INVENTORY' to view tickets for all future dates.
Step 3 - After selecting the date of the game you are attending, a list of tickets for that date will appear. Tap on the specific tickets to view the barcode.
Step 4 - After selecting specific tickets, a barcode will appear. Please have this page visible on your phone when you approach the gate.
Tap 'NEXT TICKET' to scan barcodes on any additional tickets you may have.
The RoughRiders strongly recommend saving tickets to your Apple or Google wallet for quick retrieval on game days.
Exchanging Your Tickets
Step 1 - Go to RidersBaseball.com/MyTickets on your mobile device and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or [email protected] for assistance.
Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.
Step 2 - Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘EXCHANGE’ option.
Step 3 - Select the game date you would like to Exchange.
Step 4 - Select the seats you would like to exchange, and tap CONTINUE.
Step 5 - Verify the game and seats you would like to exchange are correct and tap *FIND ELIGIBLE EVENTS. *
Step 6 - After selecting your new game, set your search options and tap OK. Tap a seating section on the seat map to view available locations. Select available seats from the interactive seating map. Tap the Arrow with the seat icon at the bottom of your screen to continue.
Step 7 - Verify the details in your shopping cart. Scroll down and tap Place Order to complete the exchange. The game you exchanged into will appear in your account.
For assistance in exchanging games, please contact [email protected].
Please note you must repeat the steps above to exchange your digital parking passes into your new game.
Forwarding Tickets
Step 1 - Go to RidersBaseball.com/MyTickets on your mobile device and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or [email protected] for assistance.
Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.
Step 2 - Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘FORWARD’ option.
Step 3 - Select the game date you would like to forward.
Step 4 - Select the tickets you would like to forward and click on the ‘CHOOSE FRIEND’ button at the bottom of the page.
Step 5 - Choose the friend who will receive your tickets or click ‘ADD FRIEND’ at the bottom of the screen to add a new friend.
Step 6 - Once you have selected a friend, hit the 'FORWARD TICKETS' button at the bottom of the page.
Step 7 - Once the tickets have been successfully forwarded, you will receive a 'SUCCESS' pop-up and a confirmation email. The patron you sent tickets to will also receive an email to accept the tickets.
Redeeming Flex Plan Tickets
Step 1 - Go to RidersBaseball.com/MyTickets on your mobile device and enter the email address and password associated with your Riders account. If you do not know the email address associated with your account, contact your Account Representative or [email protected] for assistance.
Tap Sign Up to set a password for the first time or Reset Password if you are unable to remember your password.
Step 2 - Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘VOUCHERS’ option.
Step 3 - Once you have selected this option, select the box that reads ‘2024 FLEX PACK’. From here, a list of your vouchers will pop up. (There will be a notation under any previously forwarded or redeemed voucher.) Tap ‘VOUCHER ACTIONS,’ then ‘REDEEM’ at the bottom of the screen. This option will allow you to select however many vouchers you would like to redeem for a certain game by checking the box(es) next to the voucher(s) you would like to redeem. Then select ‘CONTINUE.’
Step 4 - After selecting ‘CONTINUE,’ you can then select the game date that you would like to redeem your vouchers for. Once the game date has been selected, you can select your seats from what is available from the interactive seating map.
Step 5 - Once you have selected your seats, you will select ‘CONTINUE’ to proceed to checkout and your vouchers will automatically be applied to the cart. You will follow the checkout process, then select ‘PLACE ORDER’ and your tickets have been successfully set up.