Please note that all job categories require that employees can both speak and understand the English language. Also, all employees are required to be team players. Speed of service and outstanding CUSTOMER SERVICE are also required of all employees. All employees will be expected to attend an alcohol awareness and food safety class before their first day of work. Please email all food & beverage applications to guillermo@jaxshrimp.com once completed.
CONCESSIONS :
Concessions Stand Lead: Responsible for overall operation of a concession stand, including knowledge of setting up a stand, determining levels of production, cleanliness and sanitation of the concession stand, maintaining outstanding quality of customer service, following food HAACP guidelines, alcohol awareness, inventory, organization of inventory, and the knowledge to clean and close the stand at the end of the shift. Must have experience operating on a variety of kitchen equipment and cleanup. Responsible for monitoring all aspects of concession stand operation throughout the game. Food Handler Card required.
Concessions Attendant: Help set up the concession stand per Concession Lead’s instructions while keeping the workspace cleaned and organized throughout the shift. Help within concessions to greet customers and ensures that correct order has been placed while taking payment. Ensure order freshness and quality before serving to guest. Refer all guest complaints to Concession Lead or supervisor. Help close and clean the concession stand at the end of the shift per Concession Lead instructions.
Cook: Responsible for preparing menu items per the instructions of the F&B Team. Must have some experience as a cook in a professional or industrial kitchen, and experience using a variety of kitchen equipment. Must have some knife skills and a sense of urgency in completing tasks. Must have a Food Handlers’ Card or ServSafe Certificate per the Health Dept. Duties include but not limited to; preparing food items according to the Chef and Kitchen Lead’s instructions, maintaining cooking temperature records, maintain a clean cooking station throughout the event, and adhering to safety and sanitation guidelines. Must be able to remain standing for the entirety of the shift and work in front of fryers and grills.
Expeditor: Responsible for communicating between front of house servers, cashiers, bartenders, and managers to the kitchen staff, running food to the appropriate area, helping ensure that orders are accurate, assemble certain menu items, communicate any needs to warehouse staff or lead.
KITCHEN :
Kitchen Lead: Responsible for helping the Chef supervise all aspects of food prep, production, and safety and sanitation in the catering kitchens. Must have experience in a professional or industrial kitchen. Must have a Food Handlers’ Card or ServSafe Certificate per the Health Dept. Duties include but not limited to; preparing, producing, organizing, and storing menu items in accordance with catering BEOs and F&B Team’s instructions.
Kitchen Utility/Prep Cook: Works closely with kitchen staff, assisting cooks and leads in food prep, overall cleaning and sanitation of the kitchen and cleaning all dishes, small wares, and utensils as directed. Involved with delivering food to various parts of the stadium as needed. Must be able to lift at least 50 pounds and withstand freezer elements.
Warehouse Worker/Runner: Duties include receiving and verifying deliveries from purveyors, storing items in areas as directed by the Warehouse Manager, setting up and breaking down portables. Required to put product orders together and deliver them to different areas of the stadium.
BARTENDER/HAWKER -
Bartender: Responsible for taking orders from the fans using a point of sales terminal, and either dispensing or mixing a drink in addition to food sales. Required to accept payment from fan. Responsible for performing opening and closing duties. Works closely with hawkers to oversee their operations within the stadium. Makes sure all kegs are loaded and ready for game day within the stadium.
Vending Hawker: Duties include selling food and beverage in the seating bowl and along the stadium concourse before and during the event. Employee needs to be in good physical condition and be able to carry loads of up to 50 pounds up and down the stairs of the stadium. Hawkers are responsible for ensuring accurate inventory after each game.
HOSPITALITY AREAS -
Party Deck Lead: Responsible for all party areas and attendants. This includes supervising the setup/breakdown of the catering area, ensuring all food arrives from the kitchen, assisting the attendant with any customer issues or requests, and monitoring food replenishment and tidiness of the buffet. Able to walk between all areas throughout the party times, stay on your feet and be constantly rotating.
Party Deck Attendant: Responsible for all duties needed to service the party area. This includes the setup/breakdown of the catering area. Throughout the event, must ensure the area stays clean, food stays replenished, and maintained hot or cold. Maintain a positive attitude while greeting/speaking to members of the party throughout event and relaying any comments or concerns to supervisor throughout party.
Skydeck Attendant: Responsible for all duties needed to service the party area. This includes the setup/breakdown of the catering area. Throughout the event, must ensure the area stays clean, food stays replenished, and maintained hot or cold. Maintain a positive attitude while greeting/speaking to members of the party throughout event and relaying any comments or concerns to supervisor throughout party. Have knowledge of beer, seltzer and wine and base knowledge of mixing drinks.
Suite Attendant: Responsible for food and beverage service to the suites. This includes assuring that all pregame orders are placed in the suites properly in a timely and accurate manner. A suite attendant must be alert and attentive to the wishes of the fans in the suites and check intermittently to see if they want to order additional items and if there are other non-food and beverage issues that may need assistance. At the end of the shift, the suite attendant will be responsible for accepting payment from fans.
Premium Club Attendant: Responsible for all duties needed to service the club buffet area. This includes the setup/breakdown of the catering area. Throughout the event, must ensure the area stays clean, food stays replenished, and maintained hot or cold. Maintain a positive attitude while greeting/speaking to members of the party throughout event and relaying any comments or concerns to supervisor throughout party.
Premium Club In-Seat Server: Responsible for taking orders, delivering food, and providing any assistance to the Home Plate Club fans between their seats and the club area. Assisting the Premium Attendant in maintaining the club space buffet, snack shelves, and dining area. Communicate with the bartenders on duty on any special drink orders and assist them with maintaining the bar area.
Premium Supervisor: Responsible for taking orders, delivering food, and providing any assistance to the Home Plate Club fans between their seats and the club area. Assisting the Premium Attendant in maintaining the club space buffet, snack shelves, and dining area. Communicate with the bartenders on duty on any special drink orders and assist them with maintaining the bar area.
Premium Runner: Duties include receiving and verifying deliveries from purveyors, storing items in areas as directed by the Warehouse Manager, and communicating with kitchen staff to ensure food readiness and delivery. Required to put product orders together and deliver them to different areas of the stadium. Assist Suite Attendants, Premium Attendants, and other staff in delivery of hot food.
Game Day Clean Team: Team members will work throughout the game keeping the VyStar Ballpark clean. Responsibilities will include keeping the main concourse tidy, responding to spill calls, emptying trash receptacles throughout the game, keeping restrooms clean and stocked with paper products and soap, and generally keeping the stadium presentable. Team members will generally arrive a half hour before the gates open and work through the end of the game, reporting to the stadium operations manager. Candidates may also be considered for non-game day work.