Assisted Listening Devices are available at Sutter Health Park for guests with hearing impairments. These devices can be picked up at the Guest Services office, located on the main concourse behind Section 113. Additional listening support is available via the ListenWIFI app, which can be accessed through the ballpark's WiFi. For assistance with connecting to the app, Guest Services attendants at the office behind Section 113 are happy to help.

General stadium gates for Sacramento River Cats games open one (1) hour prior to game time. The River Cats Season Ticket Member gate will open 90 minutes prior to game time. Gates times are subject to change and will be updated on the website in the event of change.

Guests with disabilities receive elevator priority at Sutter Health Park. Guests can access all levels of the ballpark – Diamond View Dugout, Main Concourse, and Suite Level – using the elevator found inside the Suite Entrance, located on the main concourse behind Section 113.

Our Security and Guest Services Team Members are thoroughly trained in emergency evacuation procedures to ensure your safety. In the event of an emergency requiring evacuation, detailed instructions will be provided on the video board, announced over the public address system, and communicated through assistive listening devices for guests who require them.

The First Aid Station at Sutter Health Park is located on the main concourse behind Section 113. In addition to this station, the ballpark is staffed with highly trained EMT personnel stationed throughout the venue and on call to provide immediate medical attention if needed. Fans requiring assistance can approach any Security or Guest Services Team Member for help.

All events at Sutter Health Park feature Guest Services Team Members who are trained to assist guests with disabilities and provide direction, assistance, and other services to ensure a smooth experience. Team Members are stationed throughout the ballpark and can be approached for help at any time. The primary Guest Services Station is located on the main concourse behind Section 113, where guests can receive additional assistance or information.

Single-game tickets for Sacramento River Cats games can be purchased online or at the Sutter Health Park Ticket Office, (located at 400 Ballpark Drive, West Sacramento, CA 95691). For groups of 10 or more, including guests with disabilities, please email **tickets@rivercats.com** or call (916) 376-4636 for assistance. Every effort will be made to provide seats adjacent to accessible seating locations for the entire party attending the event. Accessible tickets can also be purchased directly at the Sutter Health Park Ticket Office.

Service animals are welcome at Sutter Health Park. In accordance with U.S. ADA regulations, guests with disabilities may bring a dog that is individually trained to perform specific tasks or work for the guest. The tasks performed by the service animal must be directly related to the guest’s disability. Please note that animals for emotional support or companionship are not permitted inside the park.

Wheelchair storage is available for request at both the Home Plate Gate and Right Field Gate, and inside the ballpark at the Guest Services Station, located behind Section 113. Wheelchair escorts to and from seats are also provided upon request, and can be coordinated