Welcome to the A-to-Z Guide, your all-access ticket to the Springfield Cardinals and Hammons Field! This guide was developed to give you a quick reference for the variety of Hammons Field accommodations and policies and general Cardinals questions that are offered to make your experience an enjoyable one.
Click on a letter below to find out more information.
Address and Phone Numbers
Address:
Springfield Cardinals
Hammons Field
955 E Trafficway St
Springfield, MO 65802
Phone numbers:
General Information - 417-863-0395
Box Office - 417-863-2143
Front Office hours of operation:
Monday through Friday, 9am-5pm
Accessibility for Disabled Fans
All gates around Hammons Field are handicap-accessible. Gate 1 has elevator access to the main concourse and Gate 3 has elevator access to the suite level and to the Redbird Roost. Additional elevator access to the Redbird Roost and to the outfield berm area is located at the end of the left field main concourse.
Alcoholic Beverages
Sale of beer at Hammons Field is stopped in the middle of the 8th inning.
The following forms of ID are accepted for the purchase of alcoholic beverages. Every guest is asked for identification every time.
- State Issued Driver's license
- MO ID Card
- Passport or passport card
Animals
Certified service dogs for guests with disabilities are welcome at Hammons Field. All other animals are prohibited with the exception of Purina Woof Wednesday games. There are no breed or age restrictions to dogs attending Purina Woof Wednesday. Dog owners must sign a waiver when entering Hammons Field with their dog(s) on Purina Woof Wednesday.
Anthem Singers
See National Anthem.
ATM Machines
For your convenience, there is a Central Bank of the Ozarks ATM located next to the Team Store at Gate 3.
Autographs
Fans are allowed to respectfully ask players and coaches for autographs from the time the gates open until approximately 15 minutes prior to first pitch and immediately following the game. Those seeking autographs prior to the game from a seat location other than your designated seat, Springfield Cardinals staff may ask you to return to your designated seat to respect fans with tickets to surrounding seats. Players and coaching staff are unable to sign autographs during the game.
Bags, Containers and Coolers
No bag or item larger than 5"x9" will be permitted inside the stadium unless it is a clear bag. Hard-sided coolers and glass containers are not allowed. The Cardinals will not allow any exceptions outside of the following:
- Clear bags: Clear bags will be available for purchase in the Team Store pending availability. Fans are also welcome to purchase from an outside retailer of their choice.
- Diaper bag accompanying an infant
- Approved medical bag
- Blankets
- Small personal clutch no greater than 5"x9"
- One factory sealed water bottle per person
Box Office Hours of Operation
Monday through Friday: 9am-5pm
Weekday Game Day: 2 hours before First Pitch - End of Game
Saturday Game Day: 10am - End of Game
Sunday Game Day: 4 hours before First Pitch, no earlier than 10 AM - End of Game
Cameras
Cameras and video cameras are permitted inside Hammons Field, but cannot be used to reproduce the game and must not interfere with other fans' enjoyment of the game.
Cashless
Hammons Field is a cashless facility. Fans can use credit cards, debit cards, prepaid gift cards, and Springfield Cardinals Gift Cards anywhere in the stadium.
Changing Tables
Changing tables are located inside all Hammons Field restrooms.
Children
See Kids.
Concessions
Please see the Stadium Map for all Concessions locations and food options!
Conduct
All fans are expected to comply with the Springfield Cardinals Fan Code of Conduct. Failure to do so may result in ejection from Hammons Field. The Springfield Cardinals do not condone misbehavior of any kind.
Credit Cards
Any credit/debit cards affiliated with American Express, Discover, MasterCard, or Visa will be accepted at Hammons Field.
Customer Service
The Springfield Cardinals make every effort to preserve a family-friendly atmosphere and to ensure that all fans are able to enjoy the game in comfort. For the convenience of our fans, ushers and gameday staff are posted throughout the ballpark. Any fan in need of assistance of any kind is urged to visit our Guest Services desk located at Gate 3 on the main concourse behind home plate.
Digital Tickets
All tickets are delivered digitally via your My Cardinals Tickets account. For information about digital tickets, visit https://www.milb.com/springfield/tickets/digital
Disabled Parking
Please see Parking
Donations
To request a donation on behalf of the Springfield Cardinals, please fill out the Donation Request Form.
Elevators
There are three elevators at Hammons Field that provide accessibility to all levels of the stadium. Gate 1 has one elevator that provides accessibility to the right field patio, the main concourse and the suite level. Gate 3 (main gate) has one elevator that provides accessibility to the suite level, the press level and the main concourse. The elevator located at the end of the main concourse in left field provides accessibility to all levels on the Left Field side of the ballpark.
Employment
The Cardinals post current job opportunities online.
Entrances/Gates
There are four entrances to Hammons Field:
- Gate 1: E Trafficway Street (farthest from stadium's main gate on south side of stadium)
- Gate 2: E Trafficway Street (to the right of stadium's main gate on south side of stadium)
- Gate 3: Corner of E Trafficway Street and N Sherman Ave (stadium's main gate)
- Gate 4: N Sherman Ave (to the left of stadium's main gate on west side of stadium)
Events
Click here request to host an event at Hammons Field.
Exchanging Tickets
See KY3 30-Day Guarantee.
Family Restrooms
Family restrooms are located behind Sections E & K on the main concourse.
Feedback
Fans are welcome to send feedback to the Cardinals via e-mail at [email protected]
Finding Tickets
Can't find your digital tickets in your My Cardinals Tickets account? Call us! We don’t want you to miss any games, and we’re here to help. Give us a call at 417-863-0395 and one of our reps will be happy to help.
First Aid
First-Aid at Hammons Field is located at Gate 2 behind Section F. Guests that require medical assistance are encouraged to contact a nearby staff member or usher. Minors must be accompanied by a parent or legal guardian to receive treatment. If you feel ill on-site but do not require first aid, please return safely home or seek medical attention from Guest Services located on the main concourse behind home plate.
Forwarding Tickets
For information and directions on how to forward tickets using your My Cardinals Tickets account, visit our Digital Tickets page.
Still need help? Give us a call at 417-863-0395 and one of our reps will be happy to help. If tickets were forwarded to you, log in to your My Cardinals Ticket account to view your tickets.
Don't have an account? Follow the prompt to sign up using the same e-mail address where you received your forwarded tickets notification.
Foul Balls
Fans are permitted to keep foul balls hit into the stands as souvenirs. See Autographs for more.
Gates Open
All Hammons Field gates open one hour prior to scheduled start time of every game.
Gift Cards
Springfield Cardinals gift cards are available for purchase online at https://www.milb.com/springfield/tickets/gift-cards or at the Springfield Cardinals Team Store located at Gate 3. Gift Cards can be used for purchasing Cardinals tickets, merchandise and/or concessions at Hammons Field. They can be purchased online in denominations of $25, $50 or $100. Or, gift cards can be purchased at Hammons Field in any amount.
Giveaways
We have a FULL schedule of giveaways this season! If you purchased a Promo Club as a part of your RED Access Membership, you will be entitled to one of every giveaway item. Promo Club Members are welcome to pick up their giveaway items on the nights they’re given away (after the 3rd inning) or at our Front Office the following business day. Promo Club vouchers will be sent to Promo Club members once we have our promotional schedule fully in place.
Group Tickets
Please fill out our Ticket Info Request Form to receive more information on group outings.
If you have specific questions about the group deposit process, please feel free to reach out to us directly by calling 417-863-0395 or by emailing our Manager of Ticket Sales, Eric Tomb.
Kids
Children aged 3 and under do not require a ticket for admission. Kids without a ticket will need to sit in a parent's lap if in a seated section of the stadium.
View Hammons Field Health & Safety Protocols »
Kids Club
Parents can sign their kids up for the free Cardinals Kids Club, presented by Sunbelt Bakery, by visiting our Cardinals Kids Club page or by visiting Guest Relations at a Springfield Cardinals games. Kids Club members receive a free passport where they can win prizes and rewards for each game they attend.
Know Before You Go
It's important to us that all of our fans have the best experience at Hammons Field! Please visit our Know Before You Go page to make sure you are game day ready. If you have any questions about any of the policies or don't see your questions answered, feel free to give us a call at (417) 863-0395 or email us at [email protected].
Lineups and Stats
Lineups, stats, rosters, and more (Gameday Packets) can now be found inside the Cardinals Team Store as soon as gates open. Gameday packets are available in limited quantities. Gameday Packets are not available digitally or online.
Lost and Found
Any items found at Hammons Field should be turned in at Guest Relations located at Gate 2 behind Section F. Fans who have lost items lost items should call 417-863-0395 the following day for assistance.
Lost Children
If you lose a child in the ballpark please contact the nearest staff member or go to one of the Guest Relations Booth located at Gate 2 behind section F on the main concourse.
Marriage Proposals
Visit https://www.milb.com/springfield/fans/scoreboard-messages or call 417-863-0395.
Member Discounts
RED Access Members will have access to these exclusive discounts:
- Drinks – Receive discounted fountain drinks or bottled soda and water. (Home Run and up)
- Cardinals Team Store – Save 20% on cool new gear when you show your RED Access Member ID Card
- Ticket Discounts – $2 off regular ticket price for all additional ticket purchases.
National Anthem
If you would like to audition to sing the National Anthem at games, please email us at [email protected]
Nursing Mothers
Mothers are entitled to nurse their infants in Hammons Field. If they choose, mothers can request private accommodations to Cardinals gameday staff, who will then make the First Aid Room or the Family Restrooms (located behind Sections E & K) available.
Parking
The Springfield Cardinals are excited to partner with the City of Springfield and announce that parking in the lot directly south of the stadium across Trafficway Street will be drastically reduced to just $10 for all Cardinals games this year.
Both cash and card will be accepted in that parking lot, and the revenue from that lot will go back into improving the ballpark.
In addition, Price Cutter on the corner of National Avenue and St. Louis Street will continue offering $5 parking with all money going to local charities.
Prohibited Items
Below is a list of items that will not be permitted into Hammons Field. The Cardinals reserve the right to prohibit additional items as deemed necessary or per event requirements. Prohibited items are not able to be checked-in, and are not able to be stored on-site. It is the sole responsibility of each guest to make proper arrangements prior to arrival at Hammons Field to meet the security screening requirements.
- Bags larger than 5"x9" in size
- Cans, metal/glass/plastic containers, bottles, thermoses, or flasks (empty or sealed bottles included). Fans will be allowed to bring one (1) factory-sealed bottle of water (no soda, flavored water or soft drinks)
- Hard-sided coolers
- Lawn chairs/camp chairs/bag chairs
- Weapons, Firearms, Pepper Spray, Pocket Knives or Mace (no weapons of any kind)
- Outside food, beverage or alcohol
- Flashlights, Laser Pointers, Flares, or Fireworks
- Nets of any kinds
- Illegal Drugs or Substances
- Flammable Liquids, Aerosol Cans, or Permanent Markers
- Noise-Making Devices (i.e. Air Horns, whistles, bells, vuvuzelas, etc.)
- Balloons, Balls, Projectiles, or Optical Illusions
- Skateboards, Segways, Scooters, Rollerblades, Bicycles, Hover boards, and Helmets
- Patrons Without Shoes or Shirt
- Costume masks, Chains, or Studded Belts/Bracelets
- Drones
- Unapproved Pamphlets, Handouts, Ads, or Flyers without prior consent from Stadium Management
- Clothing, garments, or signs displaying explicit language, profanity, or derogatory characterization toward any person(s)
- Signs, flags or banners which are not relevant to the event. Signs may not contain or display obscene or offensive language and/or pictures as determined by Cardinals staff. Management reserves the right to prohibit or remove a sign or banner at any time.
Promo Club
Cardinals RED Access Members (Home Run Members and up) can guarantee one of every Cardinals Promotional Giveaway Item by becoming a RED Access Promo Club Member!
- Never miss out on a Springfield Cardinals giveaway! All promotional items like bobbleheads, caps, shirts, and more are guaranteed too all of our RED Access Promo Club Members
- Promotional items will be available for Promo Club Members to pick up on the day of, or after, the initial giveaway date
- Registration is just $99 on top of your Membership costs
Give us a call at (417) 863-0395 or visit the Promo Club page for more information on becoming a RED Access Promo Club Member.
Promo Seats
Fans can guarantee any of the Promotional Giveaway Items this season with a Promo Seat, which includes:
- 1 Diamond Box Seat
- 1 of that night's Promotional Giveaway Item guaranteed
- All for just $30 (+ tax)!
Give us a call at (417) 863-0395 for more information on Promo Seats.
Rain Delays
Tickets for a canceled game (suspended or rained out and not played or re-scheduled as a doubleheader) may be exchanged for a future regular season game upon availability. Tickets may be exchanged for a comparable seat with an equal or lesser value.
A game is official after 5.0 completed innings or 4.5 innings if the Springfield Cardinals are in the lead. Tickets cannot be replaced if lost or destroyed and are not redeemable for cash. There are no refunds.
Rain checks are not handled the day of the rainout and tickets must be exchanged in person at the Cardinals box office.
Re-Entry
Guests may leave the ballpark at any time. Guests will receive a hand stamp as they exit and are free to enter the same gate upon their return.
RED Access Memberships
Experience ultimate flexibility, savings and value with a RED Access Membership today, starting with seats to 1-2 games per month, exclusive benefits and more for as low as $90.50 (+ tax).
Please visit the RED Access Memberships page or give us a call at (417) 863-0395 for more information on becoming a RED Access Member!
Restrooms
Restrooms are located throughout Hammons Field. All restrooms are ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.
Family restrooms are located behind Sections E & K. Family restrooms provide private areas for guests with children and for nursing mothers.
Schedules
Click here for this season's full schedule. You can print your own schedule at home by going to our Downloadable Schedule page.
Scoreboard Message Requests
Scoreboard message requests can be submitted at https://www.milb.com/springfield/fans/scoreboard-messages.
Season Tickets
Smoking
Smoking--including e-cigarettes and vaporizers--is prohibited at all areas inside of Hammons Field.
Guests who wish to smoke must to do at the designated smoking area outside of Gate 4 (behind Section J).
Strollers
Strollers and Diaper Bags are welcome at Hammons Field provided that they can fold up easily and can fit beneath fans' seats. Strollers may not be checked once inside the ballpark.
Suites & Premium Seating Areas
Suites at Hammons Field are an ideal way to enjoy the live action in privacy and comfort. Perfect for business gatherings, birthday parties, or fun with friends and family. For more information on Hammons Field luxury suites, please call 417-863-0395 or e-mail our Manager of Ticket Sales, Eric Tomb.
The Cardinals offer an array of premium all-inclusive seating options available for corporate gatherings, birthday parties, or fun with friends and family. Learn more about the Redbird Roost, The Superior Rents Nest and The SpringNet Champions Club!
Team Store
The Springfield Cardinals Team Store is located behind Section H and feature's the area's best selection of Springfield Cardinals and St. Louis Cardinals merchandise. The Cardinals Team Store is open during all Springfield Cardinals home games and during the off-season on Tuesdays and Thursdays from 11 AM - 4 PM.
The Cardinals Team Store is operated by Delaware North. Click here to shop online. Please call 417-863-0395 with questions and for more information. Flat rate shipping is available.
Tickets
Fans can purchase tickets online by visiting our Tickets page, over the phone at 417-863-0395 or at the Springfield Cardinals Box Office. For hours, see: Box Office.
Theme Tickets
Springfield Cardinals Theme Tickets and Theme Ticket Packages are a fan-favorite way to combine a unique Cardinals item or experience with a ticket to a Cardinals home game at Hammons Field. All items below can be purchased at our Theme Tickets page or by calling 417-863-0395.
Umbrellas
Umbrellas are allowed inside Hammons Field but may only be used during official rain delays.
Water Bottles
Fans will be allowed to bring one (1) factory-sealed, non-frozen bottle of water (no soda, flavored water or soft drinks) to the ballpark for Springfield Cardinals games and other special events.
Wheelchair Access
All gates around Hammons Field are handicap-accessible. Gate 1 and Gate 3 have elevators available to fans who require them. A third elevator is available at the end of the left field concourse providing access to the General Admission outfield section and the Redbird Roost.
Will Call
All tickets are being distributed digitally via your My Cardinals Ticket account. For information about digital tickets, visit https://www.milb.com/springfield/tickets/digital.