Title: Retail Merchandise Manager

Department: Merchandise

Reports To: Assistant General Manager

FLSA Status: Exempt

Summary: The Iowa Cubs are seeking a Manager, Retail Merchandise to oversee all retail merchandise and souvenir operations at the Iowa Cubs Team Store at Principal Park. This full-time position will be responsible for creating and implementing merchandise strategies including the curation, purchase, management, and forecasting of inventory trends for all retail merchandise and overseeing product display and layout within the retail store. Customer engagement is a significant component of this position, and a friendly, professional commitment to customer service and satisfaction is vital for this role.

Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

• Supervise team store staff and interns including scheduling of hours and the delegation of tasks.
• Develop a retail merchandise strategy to identify popular items, promotions, and price points to meet projected revenue goals and forecasted budget.
• Identify and vet potential vendors and negotiate terms and conditions for the design, purchase, and delivery of merchandise and souvenir items.
• Coordinate with clubhouse managers to supply team uniforms and hats.
• Oversee the online team store, including the monitoring of sales, collection of online orders, packaging and shipping of items, and changing of orders,
• Coordinate with the Marketing department to execute promotional sales through the team social media channels.
• Prepare and maintain accurate inventory records, and adjust inventory as needed.
• Prepare daily sales and forecasting reports and maintain familiarity with retail merchandise budget.
• Manage the retail merchandise Point of Sale System (POS).
• Create an inviting retail store layout and displays that promote the team merchandise.
• Design, select, purchase, and manage inventory of merchandise in the Iowa Cubs retail store.
• Uphold, support, and promote all company policies and procedures.
• Maintain routine communication with the General Manager and provide pertinent information regarding retail merchandise and souvenir operations.

Supervisory Responsibilities: The Retail Merchandise Manager is responsible for overseeing the retail store staff including part-time game day staff during the baseball season.

Minimum Qualifications:

• Excellent communication and organizational skills
• Positive attitude
• Problem-solving abilities
• Commitment to meet and exceed desired expectations.
• Associate degree (A.A.) required; Bachelor’s Degree preferred
• 2-3 years or previous merchandising and/or sales experience preferred
• Ability to attend most, if not all, home games
• Familiarity with retail POS systems, Microsoft Excel or accounting systems preferred.

Certificates, Licenses, Registrations: Valid Driver’s License required

Physical Demands: This role requires employee to be on their feet regularly and lift up to 25 pounds.

Are you looking for a part-time position in a fun environment? We are looking for professional minded individuals who excel in customer service, and have an attention-to-detail. The part-time position would average about 20 hours a week, exclusively during games. Please note the season starts March 28, 2025 and goes until September 21, 2025.

This position will be responsible for the following:

• • Greeting customers
  • Good communication skills
  • Open to learning
  • Knowledge of Merchandise
  • Completing sales transactions
  • Pricing, folding, restocking merchandise
  • Maintaining cleanliness and organization of the store
  • Providing a memorable experience

  Preferred skills:

  • • Organized
    • Creative
    • Upbeat and outgoing personality
    • Friendly sales driven spirit

    Retains information quickly

    Please email your resume to Michaela Biggart at michaelab@iowacubs.com, and mention the part time position.

Oak View Group, the Iowa Cubs’ food service provider, is hiring part-time employees for the 2025 season! Positions to be filled include: hospitality leads, stand managers, cashiers, cooks, suite attendant, bartenders and warehouse employees. For all positions, visit the Oak View Group job board.

Wages are competitive. Hours will be built around the Iowa Cubs’ home baseball schedule.

To apply or for questions, reach out to Anthony Shepard.

Bat boy or girl must be at least 16 years of age and will work before, during and after all Iowa Cubs home games. They will report to the clubhouse manager and also assist Iowa Cubs players and field staff in a variety of duties.

For more information, email Andrew Quillin.

Looking for full, part time and substitute ushers.

Ushers assist all fans with locating their respective seat location within the ballpark, and answering questions about the facility and team. Ushers work to keep Principal Park clean and communicate with management staff to resolve any situation that requires attention. Other related duties may be assigned. For more information, and to apply, please contact Andrew Quillin.

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