Phone: 410-219-3112 Ext. 132

Chris Bitters has been general manager of the Delmarva Shorebirds since November of 2006. Under his guidance, the Shorebirds have cemented their status as a key part of the Delmarva community.

The Shorebirds as a whole have seen many improvements during his tenure, including many stadium enhancements, the establishment of the Shorebirds Community Fund, a team identity overhaul in 2010, and more recently, a 20-year lease extension between the team and Wicomico County that will keep the team in Salisbury for years to come while also bringing $4.25 million in improvements to Arthur W. Perdue Stadium.

Bitters also played a key part in bringing the 2011 South Atlantic League All-Star Game to the shore. The successful event featured future MLB superstars Manny Machado and Bryce Harper while also raising over 250,000 meal equivalents as a part of Perdue's Strike Out Hunger initiative.

Prior to joining the Shorebirds, Chris served as the Vice President & General Manager of the Bakersfield Blaze of the California League during the 2005 and 2006 Seasons. During his tenure in Bakersfield, the team saw a 200% increase in Group Sales, expanded food and beverage menu offerings, and completed several stadium upgrades for the fans and players.

Chris began his baseball career with the Rancho Cucamonga Quakes of the California League in the fall of 1999 as the Group Sales Manager. In 2001, Chris was promoted to Director of Operations. After the 2002 Season, he was promoted to Assistant General Manager. During his time with the Quakes, Chris helped oversee the installation of a new video board, new stadium sound system, expanded picnic areas, updated luxury suites and a new logo.

Outside of running the Shorebirds, Chris is very active in the Delmarva community having served as a Board Member for the United Way of the Lower Eastern Shore and he is an active member in the Wicomico Rotary Club. In 2012, Chris was named Rotarian of the Year for his work with the club and our community. Chris also dedicates many hours each year to assist other community groups both through the Shorebirds and his family life.

A native of Southern California, Chris and his wife, Melissa reside in Delmar with their two daughters, Hailey and Emily.

Phone: 410-219-3112 Ext. 121

Jimmy Sweet joined the Delmarva Shorebirds front office staff in October of 2003. Sweet has served in his current post of Assistant General Manager since 2007 when 7th Inning Stretch took over. In his role, Sweet helps in leading the corporate sales initiative, while also assisting General Manager Chris Bitters in the overall operation of the team.

Before joining the Shorebirds, he spent five years with the Frederick Keys (Advanced-A, Baltimore Orioles) and ten years with CNA Insurance. Born and raised in Frederick, Sweet stayed close to home and attended Frederick Community College.

When not on the grounds of Perdue Stadium, he enjoys playing golf, going to the beach and hanging out with friends. Sweet currently resides in Berlin, MD. He has 3 daughters and 4 grandkids.

Phone: 410-219-3112 Ext. 126

Vigliarolo joined the Shorebirds as Director of Marketing in 2019 before being promoted to Assistant General Manager, Marketing ahead of the 2024 season. He comes to the Eastern Shore after spending 2019 as the Marketing and Communications Manager for the Beloit Snappers the prior two summers working for the West Virginia Miners in the Prospect League. Originally from West Bloomfield, Michigan, Vigliarolo graduated from Trine University with a B.A. in Communication and minor in Marketing. Vigliarolo currently resides in Salisbury, MD with his wife Paige and mini dachshund Blue.

Phone: 410-219-3112 Ext. 175

Trader joined the Shorebirds as the Community Relations Manager in September of 2023. She graduated from Furman University in 2023 with a B.A. in English and Communication Studies and a minor in Humanities. She looks forward to giving back to the community where she was raised and working with her hometown team. Trader is a native of the Eastern Shore where she lives with her two dachshunds, Mae and Trouble.

Phone: 410-219-3112 Ext. 169

Mitchell joins the Shorebirds as the Director of Broadcasting & Media Relations for the 2023 season. This will be his second year in Minor League Baseball and the Carolina League as he spent 2022 with the Augusta GreenJackets where he filled the same role for the Atlanta Braves affiliate. He began broadcasting baseball in the Northwoods League where he was named the Broadcaster of the Year in 2021 with the Mankato MoonDogs. Mitchell comes from La Crosse, Wisconsin where he graduated from Viterbo University with degrees in Sports Management & Marketing.

Phone: 410-219-3112 Ext. 177

Ben joined the Shorebirds in January of 2015 as the team's box office manager and was later promoted to Director of Ticket & Merchandise Operations to now Assistant General Manager, Tickets during his tenure. In his role now, he oversees the operation of the box office, including the fulfillment of all online, phone and in-person ticket orders at Arthur W. Perdue Stadium. He also leads the sales team by selling group and season ticket packages.

Posner, a Long Island native, graduated from Hofstra University with a B.B.A. in accounting and a M.B.A. in sports and entertainment management while also playing for the school's club baseball team. Prior to joining Delmarva, Posner served as an account executive with the San Antonio Missions during the 2014 season

Phone: 410-219-3112 Ext. 143

Joseph graduated from the University of North Carolina Wilmington in 2017 with a Bachelor of Science in Business Administration with a concentration in Management and Leadership. He joins the Shorebirds after working for the Northwest Arkansas Naturals (Double-A affiliate of the Kansas City Royals) in a Ticket Operations and Sales seasonal role.

Phone: 410-219-3112 ext. 168

Jennifer started with the Shorebirds in 2017 as a seasonal team member in the box office and gift shop and has joined the team full time as the Group Event Coordinator in 2022. She is native to the Eastern Shore and currently working on her bachelor’s degree in Marketing through Wilmington University.

Phone: 410-219-3112 ext. 140

Bailey joined the Shorebirds as a Ticket Sales Account Executive in May of 2023. He comes to the Eastern Shore after having spent the last 2 years working for his local YMCA in Richmond, Virginia as the Associate Sports and Aquatics Director. Bailey has also worked multiple summers in Minor League Baseball with the Richmond Flying Squirrels and Bowie Baysox. Bailey graduated from Liberty University in 2021 with a Major in Sports Marketing.

Phone: 410-219-3112 Ext. 135

Laken joined the Shorebirds as a game day staff member during 2019 season as a ticket taker. In January 2024, she transitioned to the front office assistant role before becoming the Ticket and Merchandise Associate in November 2024. Although a native of the eastern shore, Laken earned her Bachelors in Sports, Arts, and Entertainment Management at Point Park University in downtown Pittsburgh where she spent two seasons working for the Pittsburgh Penguins. When not working, Laken enjoys traveling and spending time outdoors with her pug Wicket.

Phone: 410-219-3112 ext. 104

Oscar joined the Shorebirds as Head Groundskeeper after previously working as an stadium and field operations intern for the West Virginia Black Bears (MLB Draft League) and the West Virginia University baseball team at Monongalia County Ballpark. He graduated from West Virginia University in 2021 with a B.S. in Marketing and a minor in Public Relations. In his spare time he enjoys cheering for the West Virginia Mountaineers, going to the beach and to the baseball field with his German Shepherd Holo.

Phone: 410-219-3112 ext. 149

Erik joins the Shorebirds as the Director of Stadium Operations. Erik graduated from East Stroudsburg University in 2021 with a degree in Sport Management. From New Jersey, Erik worked as a Stadium Operations Assistant for the Charleston Dirty Birds in 2021 and worked for the Arkansas Travelers as Stadium/Field Operations Assistant in 2022. In his free time, Erik likes to golf, play basketball, and hang out on the beach.

Phone: 410-219-3112 Ext. 133

Matt is originally from California but recently relocated to Ocean Pines from Pennsylvania. Matt and his wife, Linda, have been married for over 35 years and have three children, Ryan, Erica, and Zach. They love the area here and think the people of Delmarva are friendly and welcoming!

Cole joined the Shorebirds as the Director of Food and Beverage after previously working 3 years in hockey. Cole was the Sous Chef for the Lehigh Valley Phantoms (affiliate Philadelphia Flyers) and he moved to Salisbury, Maryland for the 2021 season. He is originally from Germansville, Pennsylvania and graduated from Paul Smiths College, Located in New York's Adirondack State Park with an Associate Culinary Degree in 2005. When not at the Stadium, he is enjoys running with the American Flag and riding his bike and is a member of Team Red, White & Blue.